There are many similar error messages that may show up when we’re installing a set of printer drivers, such as missing files and documents. After this error message appears, we open the file where the drivers are saved, and realize the missing files are actually in it. This particular error message usually shows up when we’re trying to share a single printer among several computers.
Sharing a printer consists in having a printer available for use on many different computers. If you wish to learn how to install the same printer on two or more computers, please visit the following post.
In order to avoid any problems when sharing a printer, you will need to install it on a single network and use it on all computers, as well as installing the same operating system and version on all of them. If you don’t know what operating system you’re using and what to know how to get it, please read the next post. What you really need is to make sure all your computers are using the same bitrate on their operating systems.
Here is the procedure that will help you solve this:
Step #1:
Before we start, and very much like we said at the beginning of this post, you will need to keep your printer on and attached to your computer at all times, whether it’s connected via USB cable or wifi network. Please make sure it’s turned on and fully functional before proceeding with this tutorial.
First, go to the start menu on your computer. Its logo can be usually found in the bottom-left side of your desktop.
Step #2:
A new menu will display on your computer screen. Please click on the printers and faxes option in it, or on the printing devices one.
Step #3:
Now that you’ve accessed all the printers, look for the one you want to configure and right-click on it. Then, click on printer properties, which is usually located three steps from the top. Take a look at the next image.
Step #4:
Once the printer menu is displayed on screen, please click on the ports option on the upper-left side of the window. You can now look at the following picture.
Step #5:
Select the enable bidirectional support option, which we’ve highlighted for you in the last picture by drawing a red circle around it.
Finally, restart your printer; everything should be done by now. If you have any problems with this tutorial, please contact us by leaving a comment in the section below this post. We’re more than happy to help, and we will get back to you though another comment in this same entry.
Sharing a printer consists in having a printer available for use on many different computers. If you wish to learn how to install the same printer on two or more computers, please visit the following post.
In order to avoid any problems when sharing a printer, you will need to install it on a single network and use it on all computers, as well as installing the same operating system and version on all of them. If you don’t know what operating system you’re using and what to know how to get it, please read the next post. What you really need is to make sure all your computers are using the same bitrate on their operating systems.
Here is the procedure that will help you solve this:
Step #1:
Before we start, and very much like we said at the beginning of this post, you will need to keep your printer on and attached to your computer at all times, whether it’s connected via USB cable or wifi network. Please make sure it’s turned on and fully functional before proceeding with this tutorial.
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| icon windows operating system |
Step #2:
A new menu will display on your computer screen. Please click on the printers and faxes option in it, or on the printing devices one.
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| printing devices |
Now that you’ve accessed all the printers, look for the one you want to configure and right-click on it. Then, click on printer properties, which is usually located three steps from the top. Take a look at the next image.
 |
| print properties |
Once the printer menu is displayed on screen, please click on the ports option on the upper-left side of the window. You can now look at the following picture.
 |
| click where it says ports |
Select the enable bidirectional support option, which we’ve highlighted for you in the last picture by drawing a red circle around it.
Finally, restart your printer; everything should be done by now. If you have any problems with this tutorial, please contact us by leaving a comment in the section below this post. We’re more than happy to help, and we will get back to you though another comment in this same entry.
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