In most cases, this particular error code shows up when we make the printer work on several documents at a time. You should know this is a very common and normal situation on printers: the heat sensor installed in them measures the temperature of the print heads, which have to heat up to make the ink come out. This is what helps the ink be set on the paper sheet and produce a print.
If, however, your print heads overheat, this error message will appear on screen. Here we will show you two different solutions for this problem, a simple and a more complex one. The first solution is the easiest one to apply, but they’re both related to each other and either of them can solve this issue.
The first possible solution: you will need to remove the ink cartridges from the printer for an hour, turn the printer off and move the entire ink cartridge carriage to the center. Once this has been done, please disconnect the printer’s power cable.
Disconnecting this last cable and removing the cartridges will help your printer cool down a bit; unplugging the printer from its power source stops any electricity from reaching it.
If you can’t avoid this from happening, the heat may damage the cartridges and burn the printer’s contacts. To learn how to clean these contacts, please read this post. If your case is different and more exclusive, please contact us by leaving a comment in the section below this post.
If, on the other hand, you repeat this same procedure on your printer and your ink cartridges keep having problems, then the contacts on the cartridges could have burnt out. Please look at the following picture to locate the contacts on your ink cartridges.
The second possible solution: the print heads in your printer and the ink cartridge carriage have a very close relationship. We’ve found out the carriage cartridge can sometimes contribute to the print heads getting covered in ink so, if this is your case, please read the following post to learn how to fix this problem.
If you need any help with this procedure, please post a comment in the section below this post and we will gladly get back to you.
If, however, your print heads overheat, this error message will appear on screen. Here we will show you two different solutions for this problem, a simple and a more complex one. The first solution is the easiest one to apply, but they’re both related to each other and either of them can solve this issue.
The first possible solution: you will need to remove the ink cartridges from the printer for an hour, turn the printer off and move the entire ink cartridge carriage to the center. Once this has been done, please disconnect the printer’s power cable.
Disconnecting this last cable and removing the cartridges will help your printer cool down a bit; unplugging the printer from its power source stops any electricity from reaching it.
If you can’t avoid this from happening, the heat may damage the cartridges and burn the printer’s contacts. To learn how to clean these contacts, please read this post. If your case is different and more exclusive, please contact us by leaving a comment in the section below this post.
If, on the other hand, you repeat this same procedure on your printer and your ink cartridges keep having problems, then the contacts on the cartridges could have burnt out. Please look at the following picture to locate the contacts on your ink cartridges.
 |
| connectors and injectors |
If you need any help with this procedure, please post a comment in the section below this post and we will gladly get back to you.
No hay comentarios:
Publicar un comentario