Mostrando entradas con la etiqueta errors. Mostrar todas las entradas
Mostrando entradas con la etiqueta errors. Mostrar todas las entradas

viernes, 30 de mayo de 2014

How to fix the 6a00 error message in canon ip4300 printers

Canon printers are very compact in general, and their manufacturers tend to include several functions that turn out to be very convenient. Unfortunately, some of these modern developments end up causing errors in our printers, usually related to the ink injection process.

This particular malfunction usually show up on canon ip 4300 printers and is caused by the 6a00 error, which tells us the print head clear may have become stuck.

However, nothing related to this problem appears on our computer. The error message is still there, but we can’t really tell what’s causing it. Looking all over the internet, we’ve come across a possible solution for this problem.

Please remember you can contact us by leaving a comment in the section below this post if you have any problems with this procedure. We will gladly look for another solution for your problem.

The following procedure will eradicate the 6a00 error code from your canon ip4300 printers

You’ll be able to reach a solution for this problem with the help of the following image and the information we’ve supplied earlier.
parts that need to be moved
parts that need to be moved
You will need to move the part identified in the picture, and you may have to do it roughly in order to get rid of any obstacles that may be jamming it. Your printer should be working fine after this. If it doesn’t, post a comment in the section below this post.

You may be interested in the drivers for this printer. Please click here to download them.
Also, you may need to download the canon ip4300 printer manual. Click here to get this manual in Spanish.

miércoles, 28 de mayo de 2014

How to solve the u041 error message on canon printers

In order to get rid of this error message, you will need to restore your printer. Please keep in mind that whenever you restore one of these devices it may change numbers on your computer. This particular solution is a very simple one, but you can always contact us by posting a comment in the section below this post if you have any problems with this procedure.

This error usually shows up when the ink cartridges haven’t been installed properly, or when the contacts on them are dirty. You should also know this error message appears on canon printer models created more than 3 years ago.

The solution to this problem can be summarized in three steps.

Procedure for solving the u041 error message on canon printers:
Step #1:
First of all, turn your printer off. You won’t need to disconnect the power cable this time.

Step #2:
Now that the printer’s off, please press and hold the ok and stop/reset buttons on it simultaneously. The stop/reset button key can be found on the lower-left side of the panel.

Step #3:
While keeping both buttons pressed down, turn your printer on. You will now be able to see the printer restore itself.

After this last procedure has finished, we recommend you install the ink cartridges on the printer as we’re about to show you. If the u041 error is being caused by some malfunction in your ink cartridges, this should get rid of it.

This procedure will work on any printer that uses canon 30 and canon 40 ink cartridges, among many others.

Please repeat the following steps to change the ink cartridges on your canon printer

Once you’ve checked the printer is turned on, open the lid that’s located under the scanner, just as the following picture indicates. Now take a look at it.
open the lid to remove the cartridges
open the lid to remove the cartridges
After you’ve opened this gate and made sure the cartridge carriage has reached a comfortable changing position, look for the ink cartridge you’re going to install on the printer. If you’re about to use a brand new ink cartridge, please follow the next steps. First, you must remove the protective ribbon that goes around this canon cartridge.
removing the cartridge label
removing the cartridge label
Please do everything in your power to keep your hands away from the contacts on your cartridge, but especially far away from the print heads that are also on it. The next picture will point them out for you.
connectors and cartridge injector
connectors and cartridge injector
This other picture will show you the proper way of installing an ink cartridge on this printer. While it is very simple, we recommend you stick to this procedure and apply it firmly to help set the contacts in place. This will also save you some problems in the future. The next image will show you how to do it.
canon printer cartridge in place
canon printer cartridge in place
The next image will show you how to place the color ink cartridges inde your canon printer. We recommend you stick to this procedure and place it exactly as it’s shown in the picture to avoid damaging the cartridge. If you ever need to remove the ink cartridge from the printer, do it exactly this way.
remove ink cartridge canon
remove ink cartridge canon
If this procedure doesn’t solve your problem, please contact us by leaving a comment in the section below this post.

How to clean the print heads on your canon printer

If the pages you’re printing come out blurry or covered in stripes, and you’re using a canon printer that works with the 210 and 211 ink cartridges, the time has come to clean the print heads on your cartridges. Having them cleaned will improve and clarify your print, taking you back to the original print quality and cleanliness of your sheets.

We usually think our ink cartridges have become damaged when we begin to notice straight lines on the pages we print, but it’s nto always the case.

If your ink cartridges have started printing lines on top of your documents, it could mean the cartridges are running low on ink. If you wish to learn how to refill the canon 210 and 211 ink cartridges, please visit the following posts.

Another possible cause for this problem is that the ink cartridges have actually burned out and damaged the contacts on them. If this is your case, please read the following post to learn how to take care of these contacts. This will only work in the present, since there is no way of repairing the contacts once they’ve become damaged.

Cleaning the print heads on your printer will help the cartridges clean their own injectors. It will also help remove all the ink residues in the cartridge and contribute to overall ink flow. Please avoid cleaning them too often, or the ink that flows from the cartridge will get stuck in the ink pads.
If this happens, your printer will display another error message indicating the ink pads are now full. If you already have this problem, please visit the following post.

Print head cleaning procedure for canon printers:

Step #1:
First of all, you must access your printer’s settings. Every single time you install a printer on a computer, you will also be installing a program that allows you to customize it. In the settings, you’ll be able to select your page type, the color on your prints and the print head cleaning process, among many other options.

You must know what version of your operating system is running on your computer to use this program. If you don’t know yours, take a look at the following post. Now that you’ve identified your OS, please continue with the next steps:

1. For windowsxp, click on start menu - control panel - printers and other hardware - printers and faxes.
2. In the case of windows7, you should click on start menu - printing devices. This option is usually looks like a printer on this menu.

You must now select the printer you want to do this procedure. Then, open the file menu and select printing preferences; it’s usually the third option from the top.
printer properties
printer properties
Step #2:
Browse the entire printing preferences menu and look for the maintenance widget, located on the upper-right side of the window, or on the first stop from right to left. A new window will appear, where you’ll be able to configure the  printer’s drivers.
picture to maintenance
picture to maintenance
Now, click on the image we just showed you, and then on the confirmation message that will appear. Your printer should start an automatic print head cleaning process. It can take a while, but we recommend you leave the printer alone and avoid doing anything with it until this process is finished.
icon for cleaning
icon for cleaning
Step #3:
After the cleaning process is done, print a test pattern sheet just to make sure everything’s working well. You can find this option on the same maintenance menu we mentioned before..

In order to print a test pattern sheet, you must follow the following proccedure:

1. In windowsxp, click on start menu - control panel - printers and other hardware - printers and faxes, just like you did the last time.
2. In windows7, first click on the start menu and then on printing devices.
3. Select the printer you want to test and open the printer properties menu. 
4. Now click on maintenance. It usually shows up on the first widget from right to left.
5. Then, click on injector test. You should see a message just like the one shown in the following picture.
6. Your printer will now produce a test sheet.
nozzle check
nozzle check
Step #4:
If you didn’t get good results from the first print head cleaning, you must have to do a deeper cleanse on them, which can also be selected on the printer’s maintenance menu. Here’s a picture of it.
icon thorough cleaning
icon thorough cleaning
We recommend you repeat the regular cleaning procedure several times before applying this one, since the deep cleans will use a lot of ink.If the problem persists after deep-cleaning the print heads, you must understand your ink cartridge’s lifespan has come to an ed.

Now that you’ve cleaned the print heads, please print a pattern or test sheet. You can select this option on the maintenance widget of your printer’s settings menu. Your test sheets should look something like this.
results after cleaning
results after cleaning
On the previous picture, #1 indicates the black ink cartridge test, while #2 marks the tricolor ink cartridge functioning test. If you’re already having problems with your black cartridge’s printing quality, then your test sheet should look like the next image.
printing defects
printing defects
If some lines aren’t printed, your black ink cartridge could be in trouble. If, on the contrary, you can see all the lines and they look well, then your ink cartridge is still in good shape. 

Testing your tricolor ink cartridge will produce a different result. If your pattern test looks like the following picture after cleaning the print heads on your canon printer, then you may have some problems with this cartridge in particular.
horizontal lines on prints
horizontal lines on prints
If these lines show up on your colored test sheets, you will need to replace the tricolor ink cartridge for a new one. Some of the contacts on it may have burned out, or the print heads could be completely clogged. If you need more help with this tutorial, please contact us by posting a comment in the section below this post.

martes, 27 de mayo de 2014

How to fix the 5 E5 error message in canon pixma mp140 printers

In most cases, this error will show up when your canon printer stops recognizing the ink cartridges installed in it. This can mean the ink cartridges are not properly attached to the printer’s contacts, or that all the contacts on the printer and cartridge have become dirty.

If this is your case, please visit the following post and clean the cartridges and/or contacts as instructed in it. However, cleaning these parts may or may not solve your problem.

Now, if this procedure doesn’t anything, please proceed to restore your printer to eradicate the E5 error from your printer. We will show you several different ways of doing this, just in case one of them doesn’t work out for you.
If you still can’t reach a solution, or these procedures don’t work on your printer, please contact us by leaving a comment in the section below this post. We will be happy to help you out.

The first possible solution for this problem is restoring your canon printer. Please stick to the following steps for this procedure.

Step #1:
First, disconnect the printer’s power cord. You can detach it both from the power outlet it’s attached to, or directly from the printer. Be very careful and avoid all direct contact with electricity.

Step #2:
Then press the stop/reset button on the printer’s main panel, and reconnect the printer’s power cable while pressing it down. The next image will show you how the stop/reset button looks.

This key can usually be found on the right side of the printer’s panel, and is the second button from the right.

Step #3:
While pressing the stop/reset button, hit the on/off button once. Please do nt let go of the stop/reset button until you’ve pressed the on/off one.

Step #4:
Let go of the stop/reset button and press it two times in a row.

Step #5:
The printer should now rest for 30 to 40 seconds. Please let it rest and don’t do anything to it during this short period of time.

Step #6:
Now, press the stop/reset buttons four (4) consecutive times. You must push the button slowly but firmly each time to achieve your goal of restoring the printer.

Step #7:
Finally, press the on/off button on your printer twice; the error message should have disappeared by now. If it doesn’t, please read the next possible solution.

----

This alternative solution has also fixed the E5 error in canon pixma mp140 printers. Even when it looks very similar to the last one, it has some different steps and procedure to it and it will set the printer’s counters back to zero (0). Fortunately, many error messages on your printer can be used by following this same tutorial.

Please keep in mind that you will need to install this printer as the default one on your computer again. Your pc will think it’s a different printer and will give it a different name, keeping the original one but adding the wrods “copy 1” at the very end.

Step #1:
First, connect your printer’s power cable to iy.

Step #2:
Then, press the stop/reset button. This is the same button we mentioned in the first solution, so it looks exactly the same as the one we showed you.

Step #3:
While keeping the stop/reset button pressed, touch the on/off key.

Step #4:
Now let go of the stop/reset button and hold the on/off key. Make sure the printer’s LED is blinking before pressing the stop/reset button twice.

Step #5:
Release all buttons.

Step #6:
Wait for the LED to go completely green. Once it’s happened, press the stop/reset button four (4) more times. This should set the counters back to zero (0).

Step #7:
You should now disconnect the printer’s power cable. You can detach it both from the power outlet or from the printer itself.

Step #8:
Finally, connect the power cable back to the printer and turn it on.

Everything should be working well by now. If it isn’t, please contact us by leaving a comment in the section below this post. You may also be interested in the canon pixma mp140 printer manual. Click here to download the Spanish version.

viernes, 23 de mayo de 2014

How to solve the h4 subcode 00 error message on sharp AL-2030 copiers

Usually, this error message appears on sharp copiers when the fusers are overheating. When this happens, please adjust your printer’s position and separate it at least 50cm (20 inches) from any wall or border it may have been standing next to; leaving it in the same original position could cause some serious damage.

If you look at these copiers’ backside, most of them have ventilators where a small fan pushes all the hot air created by the fuser. This vapor comes directly from the fuser unit.

We recommend you keep your copier fresh and ventilated at all times. Even when they need a bit of heat to set the letters and pictures on paper, too much heat can compromise the head detectors and cause the h4-00 error message. Please keep in mind your printer could just say “h4” on screen, but that it’s usually accompanied by the 00 subcode.

You can see all the error codes by pressing the star key, the same one you push to make a copy on it. If you look this error code, please add the subcode as well, since some error messages have many different subcodes attached to it. This is the star copy on your printer.
start button on these printers
start button on these printers
Now that you’ve identified the subcode and are made sure it’s actually the h4-00 error message, you may proceed to eradicating it from your copier. Please read this entire procedure attentively.

We also recommend you keep your printer on and displaying this error message. The first thing you must do is access your copier’s service mode.

Step #1:
First, press the clear key, which is marked with the c letter on the main screen. The next picture will show you exactly how it looks. Then, press the auto button twice; you can find it on the left side of the main screen. You can now look at the following image.
clear button
clear button
After pressing the clear button, press the auto one. Now please look at the next picture.
auto button
auto button
Remember you have to press these buttons consecutively two times times each, creating the following sequence: clear-auto-clear-auto.

Step #2:
The copier’s screen will now show you two different sets of numbers where you must indicate how many copies you want to have made, the screen will go completely black after this.

You will need to add one set of 10 copies and four sets of 1 to reach a total of 14 copies. After it’s done, press the star key as if you actually wanted those copies done. Please take a look at the following picture.
press as if to make about 14 copies
press as if to make about 14 copies
After pressing the star or green button, the screen will go black once more. You can now turn the copier off and on again, and this will have solved your issue. However, if things don’t go according to plan, please contact us by leaving a comment in the section below this post.

How to restore the cylinder on sharp AL-2030, AL-2040CS and AL-2050CS copiers

Traditionally, sharp copier cylinders yielded up to 15,000 copies. However, it seems the manufacturers no longer deem this amount of copies convenient, so they’re forcing us to change the cylinders much sooner than before.

As printer owners, we think these cylinders are extremely expensive, and we need to use the one we have until the very end to save some money and avoid buying a new one.

In order to do this, we must restore the cylinder in our copier to get 15,000 more copies out of it. This post was created to show you how to solve this problem step by step.

The cylinder replacement error message will show up on our sharp copier’s screen with this logo, telling us we need to change the one installed in it. The following procedure will show you how to eradicate this error code from all your sharp copiers.

Before you start, make sure the error is displayed on the copier’s screen. At some point during this procedure, the copier will stop showing the error message and remain in standby, but this is perfectly normal and you don’t have to worry about it.

Step #1:
First, put your sharp copier in service mode and proceed to restoring the cylinder. Now, press the clear button.
clear button
clear button
Step #2:
Please press the auto button immediately, located on the left side of the sharp copier’s main screen. Take a look at the following image.
auto button
auto button
Step #3:
Press the clear button one more time, and then press the auto one. The screen will now show you a few numbers where you must add the amount of copies you want made. Now you must ask the copier to make 24 copies, preferably adding two sets of 10 and four of 1 copies. You can see how to do this in the next picture.
say that prints about 24 pages
say that prints about 24 pages
Step #4:
Then, press the star button. The numbers will appear again, so please ask your copier to make 7 copies this time. Once this has been done, press star again.

After you’re done with these steps, turn your printer off and on again. The cylinder must now be restored. If you have any problems solving this issue, please contact us.

You may also be interested in the service manual for sharp AL-2030, AL-2040CS7 and AL-2050CS copiers, which you can download by clicking on this link.

Here’s a brief summary of all these steps:
Clear-auto-clear-auto-24-star-07-star and restart. The star button is the one you use to copy a document.

How to solve the missing .inf file error message on a shared printer

There are many similar error messages that may show up when we’re installing a set of printer drivers, such as missing files and documents. After this error message appears, we open the file where the drivers are saved, and realize the missing files are actually in it. This particular error message usually shows up when we’re trying to share a single printer among several computers.

Sharing a printer consists in having a printer available for use on many different computers. If you wish to learn how to install the same printer on two or more computers, please visit the following post.

In order to avoid any problems when sharing a printer, you will need to install it on a single network and use it on all computers, as well as installing the same operating system and version on all of them. If you don’t know what operating system you’re using and what to know how to get it, please read the next post. What you really need is to make sure all your computers are using the same bitrate on their operating systems.

Here is the procedure that will help you solve this:
Step #1:
Before we start, and very much like we said at the beginning of this post, you will need to keep your printer on and attached to your computer at all times, whether it’s connected via USB cable or wifi network. Please make sure it’s turned on and fully functional before proceeding with this tutorial.
icon windows operating system
icon windows operating system
First, go to the start menu on your computer. Its logo can be usually found in the bottom-left side of your desktop.

Step #2:
A new menu will display on your computer screen. Please click on the printers and faxes option in it, or on the printing devices one.
printing devices
printing devices
Step #3:
Now that you’ve accessed all the printers, look for the one you want to configure and right-click on it. Then, click on printer properties, which is usually located three steps from the top. Take a look at the next image.
print properties
print properties
Step #4:
Once the printer menu is displayed on screen, please click on the ports option on the upper-left side of the window. You can now look at the following picture.
click where it says ports
click where it says ports
Step #5:
Select the enable bidirectional support option, which we’ve highlighted for you in the last picture by drawing a red circle around it.

Finally, restart your printer; everything should be done by now. If you have any problems with this tutorial, please contact us by leaving a comment in the section below this post. We’re more than happy to help, and we will get back to you though another comment in this same entry.

miércoles, 21 de mayo de 2014

How to get rid of paper jams in HP 4500 printers

Nowadays, printers seem to be more fragile than usual, and we think it’s related to the low cost of raw materials and their quality. However, printer brands seem to be willing to continue producing the same printers, just with lesser quality standards.

Many HP 4500 printers come into our workshop with the same problems: print heads banging the printer walls, the printers saying the ink cartridges are empty when they have just been refilled and paper jams, among others.

This is why we’ve decided to offer a solution for one of those common issues in this printer, the paper jam. So far, we’ve identified two different causes for this problem.

The first cause refers to regular paper jams, and the second one to a specific technical flaw in HP 4500 printers, which is related to the poor quality of their raw materials.

How to avoid paper jams:

Before we get to the actual solutions, let us give you a few recommendations about how to avoid paper jams in most HP printers. In order to do this, you must be familiar with the entire ink injection and printing process. This particular one will need a bit of help, both from you as from the printer itself.

For example, we always recommend you use high quality paper sheets when printing. There are many different kinds out there, and some are more prone to paper jams than other. Thick paper sheets, in general, don’t usually get folded and bent when the printer pulls them in.

Please do not add used or stored paper sheets in the tray; every sheet must be in perfect shape and wrinkle free. Once you take the sheets out the container, you must put them straight inside the printer.

We also suggest you keep your paper tray full, whether your printer has it in the front or in the back. Usually there’s a small symbol on your paper tray that will let you know how to get them in and out of it.

Your sheets’ margins are also very important. Some paper trays can fit themselves to the size of the paper sheet, and can be made to adjust to any size. Leave these margins attached to the printer and the sheets.

We also suggest you remove all paper clips and staples from the pages you’re about to print on. If you’re going to staple a document, do it as far away from the printer as possible.

You should also cover the paper tray on your printer and fold it up, just to keep insects and foreign objects from entering it. Remove all the paper sheets from it before doing it, and save yourself more serious issues, such as the paper jams that occur on canon pixma printers.

How to solve regular paper jams in HP printers:

This is a relatively simple process, and we’ve already created another post very similar to this one. You can read it by clicking on the following link.

Step #1:
First, remove all the paper that’s loose inside your printer. However, leave the jammed sheets untouched, and please don’t try to remove them all from the from. Take a look at the following picture.
do not put paper in disrepair
do not put paper in disrepair
Step #2:
Disconnect the printer’s USB cable.

Step #3:
Turn your printer off and then disconnect the power cable. Please look at the following picture.
electrical connector and power supply unit printer
electrical connector and power supply unit printer
Step #4:
Now, turn your printer around and locate the gate you can get open; the small symbol on it will tell you how to get it open. You can now remove any jammed piece of paper you see inside your printer. Please do this very slowly to keep the printer from any harm. Take a look at the following picture.
place where remove paper jam in HP
place where remove paper jam in HP
Step #5:
Once you’ve removed all the stuck pieces of paper from the printer, connect the printer’s power cord back in it, then the USB cable and, finally, turn your printer on. The printer will take a bit of time to get going. Now, check for any queued documents on it.

If there are any, right-click on them and select the continue all Printing Jobs option. If you have any questions regarding this procedure, please post a comment in the section below and we will help you out.

How to get rid of paper jams on HP 4500 printers caused by technical defects:

A long time ago, a brand new HP 4500 printer came into our workshop. At that time, we noticed the paper sheets couldn’t go through the printer entirely, and that they wrinkled up as soon as they entered the rollers from the paper tray.

As usual, we inspected this printer and looked all over it for paper residues. However, we couldn’t find these, and our client informed us this situation happened all the time on the printer from the very beginning.

We kept both eyes on the printer and everything seemed to be working well until the rollers in charge of the paper feeding process started malfunctioning.

You must keep in mind all printers are basically a network of rollers, and that the ones that guide the paper sheet throughout the entire printing process. This is why the can sometimes become worn out or pop out of place. Take a look at the following picture.
piece that can cause paper jam
piece that can cause paper jam
This is the piece that tends to come out of the roller. Please adjust it as soon as you notice it’s out of place.

This particular piece shown in the picture ahead allows the page to follow its regular printing trajectory. As you can notice in the picture, it’s out of place and is making the paper sheets slide and crumple up, instead of helping it glide and move along.

Here you can learn how to adjust this particular piece:

For this tutorial, you will need a small tool that will let you pull the entire roller back in its proper place.

Step #1:
Before we start, please remember to repeat the first set of steps in this post: turn your computer off and disconnect the power cable, and remove all the sheets in the tray that come after the jammed one.

You could do this from the front, but there’s also a back lid on your printer that will let you pull the jammed piece of paper much more easily. Please take a look at the following picture to learn how to remove this stuck paper sheet.
paper Jammed in printers
paper Jammed in printers
Step #2:
Push the mislocated piece back in the printer as we’ve done in it the next picture; you could use a flat screwdriver or another tool that enables you to do this. You will be able to see exactly where the piece fits because of its shape and placement.

Please do this as slowly as possible to help the rolling pin move smoothly. If you apply too much strength or do it too quickly, the roller could end up on the other side of the printer.
move and fix the problem
move and fix the problem
If you have any issues applying this tutorial on your printer, please contact us by leaving a comment in the section below this post, and we will gladly help you solve them.

How to solve the 46 error code on Brother printers

Someday, you will turn your brother printer on and see the 46 error message appear on screen. This specific error can be a bit more costly than the others if you choose to contact brother’s tech support team, especially since this error tends to show up after we’ve surpassed our pre-established printing sum and voided our warranties.

The printer should be a bit old now, so you won’t be able to get any free repairs on it since it’s already been used for as long as the factory made it to last.

What causes the 46 error message on brother printers:

This particular error code shows up on brother printers whenever the waste ink absorber pad has filled up with ink.

Your brother printer’s support system will tell you to replace it and contact one of the members of this team to do it. For us Latin Americans, this can be very hard to find, and the cost in dollars will surely exceed the one in our local currency.

Therefore, we have to learn how to solve this problem on our own. This is why we’ve created this particular blog post and published it.

Due to the presence and absence of certain buttons on several brother printer models, this tutorial will only work on the following printers:
DCP-130C, DCP-135C, DCP-150C, DCP-330C, DCP-350C, DCP-540CN, DCP-560CN, DCP-750CW, DCP-770CW, MFC-235C, MFC-240C, MFC-260C, MFC-440CN, MFC-465CN, MFC-5460CN, MFC-5860CN, MFC-660CN, MFC-680CN, MFC-845CW and MFC-885CW.

We may know of another solution for this problem. If you need it or want more information regarding this subject, please post a comment in the section below this post and we will answer your every question.

Procedure for eradicating the 46 error message on brother printers:

This tutorial will teach you how to restore the counter installed in your brother printer, which can mess the configuration up a bit. Also, this printer and its drivers could appear to be connected to another USB port.

Your printer’s name could change on the control panel, and the “copy 1”  message could appear after the old name after this has been done. This, however, is the same printer you were working with before.

Step #1:
First of all, make sure your printer is on and connected to your computer at all times during this procedure. The computer must also be on and fully functional at this point.

Step #2:
Now, press the menu/set, mono/star and menu/set buttons in this particular order. After this has been done, please wait for about five (5) seconds.

Step #3:
The MAINTENANCE 10 option will appear on your screen, and the FAX and COPY buttons will be turn green.

Step #4:
Press the navigation keys upwards and select the MAINTENACE 80 option on the menu. Then, press the mono/star button again, and then hit the menu/set one.

Step #5:
Browse until you’ve reached the purge option. This one will have a number on it, but don’t pay any attention to it.

Step #6:
Once the purge is going on, type in the code 2783. You will hear a short beeping sound and the counter will be set back to zero (0).

Step #7:
Press the stop/exit button to confirm this.

Step #8:
Finally, disconnect the printer’s power cable and leave it like this for five (5) seconds.

If this problem persists, please post a comment in the section below this post and we will gladly help you out.

martes, 20 de mayo de 2014

How to get rid of the 5B00 error message on canon printers

As we all know, error messages are very common in canon printers in general, and especially now that continuous ink systems are being installed in them all the time. These systems tend to push our printers to their very limits.

Installing a CISS on any printer makes it work much more than it was made to, since their ink cartridges produce way more pages that they were made to print. If your cartridges were made, for example, for printing 200 sheets, a CISS will make it excede this quantity.

Occasionally, continuous ink systems can cause small ink spills inside our printers, which can fill up the ink pads in it and create this error message. The 5B00 error code appears on our canon printers once the inkpad absorber has filled up with ink.

This post may look very similar to the one we have on full waste ink pads, but this one has all the proper solutions for the 5B00 error message on canon printers and has nothing to do with that last post.

What’s causing the problem:

As more and more ink spills take place on your ink cartridges, due to proper ink cartridge or continuous ink system installation, the 5B00 error message will be more likely to appear on your canon printer.

If you’ve installed one of these ink systems on your printer, we recommend you read our post regarding ink spills in canon CISS printers.

Possible solutions to this problem:

These solutions will require a bit of patience and a lot of reading.
Please remember that you can contact us by leaving a comment in the section below this post if anything goes wrong with any of these answers. We will help you figure every little problem out and accompany you through the entire process.


Procedures to solve the 5B00 error message on canon printers:

First procedure:
This first tutorial will show you how to set your printer back to its original factory settings, so you won’t be working on the ink pad problems directly but on the printer as a whole. This restoring procedure will act on all the issues that may be found in your particular canon printer model, including this full ink pad situation.

You will need to turn your printer off and key it this way, unless we tell you the opposite. Mainly, you’ll be working with the stop/reset button on it to execute this solution.

This first procedure is mostly used on regular, non-multifunction printers. However, the buttons referred to in this post can be found on both printer types, with or without Inkjet systems. After you’ve completed this restoring method, your printer’s name will now have the words “copy 1” attached to it in your computer. If you want to learn how to install a default printer on your computer, please read this post.

Step #1:
First, turn your canon printer off.

Step #2:
Now, press and hold  the stop/reset button down. It should look like this on your printer:

Step #3:
While holding the stop/reset down, press the on/off button on the printer. This will turn the printer on and off again.

Step #4:
Let go of the stop/reset button and press it again two (2) times in a row, with light, tapping motions. Please remember to keep the on/off button pressed while doing this.

Step #5:
Let go of all the keys you were pressing down and wait until rest appears on your screen.

Step #6:
Touch the stop/reset button again for five (5) more consecutive times and, finally, press the on/off button two (2)  times very quickly.

Second procedure:

This particular tutorial works best on multifunction printers. We will get our printers to run on service mode so we can work on the problem itself, and make our printer think the ink absorber pad is empty instead of full. If you can open your printer up and clean this ink deposit, please do it because it qill be some ink in it.

You can get it clean by just laying a napkin on it and leaving it for a while, so it absorbs as much ink as it can and clear the deposit a bit.

Step #1:
First of all, turn your canon multifunction printer on. We will be working with our printer on throughout this entire procedure because we’ll be working directly on the printer’s settings.

Step #2:
Then, press the menu button on the printer.

Step #3:
You must now put your canon printer in service mode. In order to do this, you will have to press the SCAN, COPY and SCAN buttons in that exact order. Please take into account the service mode menu is entirely in English, just as a computer’s BIOS.

Step #4:
You can now press the + key until you’ve reached the COUNTER ACCESS option. Press the OK button once you’re there.

Step #5:
A page counter will now appear on your printer’s screen. The number on it indicates the amount of pages you’re printed in total. It’s a lot, huh?

Step #6:
Press the OK key.

Step #7:
Now, press the COPY button.

Step #8:
Use the - key to lower this score all the way to zero (0). Now, press OK.

Step #9:
continue to use the + symbol to look around the menu and stop once you get to SCAN PAGE COUNT. Set this counter back to zero (0) in order to wipe the score on the page counter on our canon printer, found only when it’s in service mode.

Step #10:
Browse the entire menu slowly until you reach the ABS-M DONT COUNT option. Set this score back to zero (0) and click OK.

Step #11:
Press the stop/reset button after everything else has been down.

Step #12:
Turn your printer off and back again using the on/off button on it.

If the INVALID KEY message appears on your computer screen at the end of this procedure, disconnect the power cable from the printer and connect it once more.

Third procedure:
This third and final procedure will also solve this problem for you, but it will work directly on your printer’s systems, which is now saying the ink absorber pad is full. In order to do this, you will need to install a restoring program that will help you deal with the printer’s internal processes; this program will do all the necessary configurations on your computer. If you connect this printer to another computer, the 5B00 error code may reappear.

You will also need to have an extracting software that allows you to reach the files in the zipped folders. Please click here to download Winrar.

Step #1:
First of all, please download the 5B00 error restoring program for canon printers from the following link. Save the program’s folder somewhere you can reach them easily and extract the files in it. You can now put your canon printer in service mode by following the next steps.

Step #2:
Turn your printer off. This time you won’t need to disconnect the power cable from your canon printer.

Step #3:
Now, press and hold the stop/reset and hit the on/off one.

Step #4:
Hold the on/off button down and let go of the stop/reset one.

Step #5:
Press the stop/reset button on your printer five (5) times in a row, while keeping the on/off button pressed down. Release both keys once this has been done.

Step #6:
Your printer will now be in fully operational service mode.

Step #7:
Locate the file you just downloaded and extract it from the zipped folder.

Step #8:
Once you’ve done this, please open the extracted folder and double-click on the SERVICETOLL.EXE file.

Step #9:
Now, click on the reload Button and connect your printer to another USB port. This will make all the configurations set on the last printer to stop working.

We recommend you rename your new default printer and attach the words “copy 1” to the very end of the old name. If you wish to learn how to set a default printer up in your computer, please read this post.

Step #10:
Put some blank sheets inside the paper tray and press the main button on your printer. Wait until the ERROR 001 message appears on screen, and hit OK.

Step #11:
Finally, turn the printer off by using the on/off button on it. You may need to press it twice in order to get this done. This method is now over, and everything should be solved by now.

We will not be held accountable for any damage you may cause your printer by following the tutorials in our blog. However, if you need more help with these cases, please contact us by leaving a comment in the section below this post.

How to eradicate the 5110 error message on Canon printers

We’ve already come across another error message that looks a lot like this one, for which we created the following post: This former error message means something has blocked your ink cartridge carriage, and keeps it from moving from side to side.You’ll be able to find the solution for the latter on the blog post we linked to above.

Now, this is a completely different error message. While it’s still an obstruction, this time it’s the print head cleaners that are blocked by something.

When we talk about the print head cleaners:

We’re talking about the small piece that goes from the back of the printer to clean them. Please take a look at the following picture to locate them.
printhead and connectors
printhead and connectors
This is what we call the print head cleaner, which is located on the bottom of the ink cartridge. it may have another technical name, so please excuse us if this is the case.

This obstruction can be caused by pieces of paper, improper ink cartridge installation or foreign objects in your printer, causing the 5100 error code to show up on your canon printer.

How to identify the problem:

The print head cleaners/helpers are not going all the way up to fulfill their duty.

Possible solutions for this problem:

First, get the upper lid on your printer open; this will grant you access to the ink cartridges. Once you’ve done this, we suggest you look around for any obstacles or residues that can get in the way of the print head cleaners. If there aren’t any, please look for any pieces of paper that may be stuck in the printer.

Remember you must turn your printer off and disconnect the power cable before doing any of this. You can now remove the ink cartridges from the printer and place them back inside. If the problem persists, we recommend you take your printer to a professional.

Common error codes on canon pixma printers

Canon pixma printers have been chosen by printer experts all over Latin America due to their high quality and durability. The fact that continuous ink systems can be installed so easily on them has also helped them stand out from the rest.

Most of the time, these particular error messages will show up on our computer’s screen. Therefore, we’ve decided to create this list in order to put them all together, as well as offer some solutions for them. We will try to post as many of these quick fixes with more detail in other blog posts.

The following list contains the error code, its possible cause and a probable solution for it as well. If you need more help with any of these, please post a comment in the section below this post and we will get back to you.

Some of the most common error codes found on canon pixma printers:

E26: Your printer’s internal temperature is rising.
E27: The waste ink absorber pad is full.
E35 E15: Short circuits in your USB cable. Please connect your printer to another USB port.
E37 17: printer engine error. The engine inside the ink cartridge carriage is out of order.
E40 20: A hardware error has occured. This may have to do with the configurations set on the certain internal components.
E42 22: Scanner error. These can be a bit more complicated, since they are caused by sudden, hard moves inside your printer.
E28: The ink cartridges’ temperatures are rising. We suggest you turn your printer off for a few hours, and disconnect the power cable as well.
E23: There’s been an error in the paper feeding process / the canon printer lacks paper. Check for the amount of pages in the printer’s paper tray and take a look at the paper sensor on it.
E22: Ink cartridge carriage error. Please check or any foreign objects blocking the way of the carriage. If there aren’t any, please grease the carriage up with 3-in-1 oil.
E15: There’s an ink cartridge missing. If all the ink cartridges have been set in place, please clean the contacts on them.
E14: The ink cartridges haven’t been installed properly. Remove the cartridges from the printer and place them back inside in the correct position. If the problem persists, please read our post regarding proper canon ink cartridge placement.
E5-5: The ink cartridges installed on the printer aren’t compatible with this particular model. If you’ve installed the right type of ink cartridges, please clean the contacts on them to solve this issue.
E4: You’ve ran out of ink. If you’ve refilled your ink cartridges and this error shows up, please read this post that will teach you how to restore a canon printer back to factory settings.
E3 3: There’s a paper jam in your computer. Click on this link for learn how to get rid of them.
E2 2: You’ve ran out of paper.

How to solve the 6A00 error message on canon printers

Canon pixma printers are known to be one of the best domestic and small-business printers out there, due to their high printing quality and paper yield. This particular series has been given a warm welcome all over Latin America.

The 6A00 error message is not too common on canon printers, and we’ve done all we could in order to publish this solution for you. We’ve seen many people around the Internet looking to solve this error message, so here’s all the information you need to get it done.

Possible causes of this issue:

This error tends to appear on printers where the ink cartridge carriage is blocked by something, or when they haven’t been used for a long time. Leaving your printer unattended for an extended period of time will make all the greases and oils in it dry out, getting in the way of the normal ink flow in it.

Our solution for the 6A00 error code on canon pixma printers:

Step #1:
Turn your printer off and disconnect the power cable in it.

This will keep the printer from becoming blocked, so please do this before following the other steps of this tutorial.

Step #2:
Please check if the barrel the carriage glides on feels greasy. If it doesn’t, use 3-in-1 oil on it to make it this way.

Step #3:
You can now move the entire print head, which is where the ink cartridges are located, softly from the left side to the right one, always reaching the ends of the barrel. Repeat this three times in a row and keep an eye out for any paper resides or foreign objects in your printer that may be blocking the carriage.

Step #4:
Finally, check the sponges the ink cartridges rest on, just in case there’s something on them. If there is, please remove the object and leave them clean, if you take them out of the printer to clean them, please put them back in before turning the printer on.

Unfortunately, this procedure may or may not work for you. If it doesn’t, please contact us by leaving a comment in the section below this post and we will get back to you.

viernes, 9 de mayo de 2014

How to get rid of ink cartridge error messages on HP officejet 5600 printers

These problems can affect many printer models from the HP 5600 series, such as the HP officejet 5605, the HP officejet 5608, the HP officejet 5610, the HP officejet 5610v, and the HP officejet 5610xi All-in-One Printers. All these printers could have this same problem, which you’ll be able to notice when the LED indicator start blinking like this:
buttons hp printers (board)
buttons hp printers (board)
An ink cartridge error message will appear on your printer’s screen. These issues can be caused by many different things, such as:
  • Ink cartridge contacts’ issues.
  • The tricolor or black ink cartridge will have some sort of problem.
  • Printer contact’s issues.
  • The ink cartridges aren’t installed properly.
  • Incompatible ink cartridges in the printer.

How to identify what the actual problem is:

In order to detect what is the problem with your printer and discard the rest, you will need to do multiple different procedures on your printer. Please keep an eye out for the LED indicator. If it stops blinking, then you’ve solved the problem.

Step #1:
Take the ink cartridge out, take a good look at it and check to see if it needs to be cleaned. If it’s dirty or in bad shape, you will need to do it.

Step #2:
Please keep your printer on at all times during these procedures.

Step #3:
In order to take the ink cartridges out the frontal printer gate, please wait until they’ve reached a comfortable changing position.
correct way to remove printer cartridges hp
correct way to remove printer cartridges hp
This will grant you access to the ink cartridges and let you review and clean them, as stated in this post.

Step #4:
Touch the print heads and contacts on the ink cartridges as little as possible. Be very careful and attentive in order to keep them from harm.
connectors and injectors
connectors and injectors
In the picture, #1 points at the contacts, which you might need to clean if the ink cartridges are sending out error messages, and #2 points at the ink injectors on the cartridge. This is where the ink leave the cartridge to be set on the paper sheet. Please check the contacts and ink injectors are both clean and free of any ink residues.

Step #5:
If you realize there’s nothing to be done with this ink cartridge, you can now replace it with a new or remanufactured one.

Please remember to remove the ink ribbon wrapping the ink cartridge to avoid mistreating them before the installation process.
hp cartridge label protection
hp cartridge label protection
This is how you should remove the protective, yellow ribbon on your ink cartridges. We recommend you do this as slowly as possible and that you keep an eye on it. If you take this ribbon off too fast, you may damage or detach the contacts on your ink cartridge.

Step #6:
Now, how should we put the HP ink cartridge back in the printer? You should only do it once you’ve removed the yellow ribbon and have the ink cartridge in your hands. Please repeat the exercise found in the next picture.
get hp ink cartridge correctly
get hp ink cartridge correctly
Repeat this procedure and do it firmly so the contacts attach to their proper location. If the ink cartridge contacts are in place, you will be able to reach maximum functioning and lower the chance of general cartridge malfunction.

Step #7:
We suggest you give the ink cartridge contacts a quick cleaning and that the ink cartridges aren’t kept outside of the printer for more than 30 minutes.

If you choose to ignore this advice, you may have some problems with the contacts on your cartridges.
hp printer connectors
hp printer connectors
Please unplug the printer before performing any cleaning task. These are the ink cartridge contacts we’re talking about.

Step #8:
After all this procedure is done, your printer will automatically print a test sheet, which you must now have the printer scan. You can read our post regarding this subject called “My printer continues to print test sheets.” Once it’s scanned, your printer should start working and printing normally.

If the test sheet has medium or deficient print quality, please read our post to learn how to unclog the ink cartridges on your printer.

Unfortunately, something could still go wrong with this procedure, even if you follow each and every step to the letter. If this is your case, please post a comment in the section below this post and we will get back to you.

How to clean ink cartridges

Being shocked by how much ink cartridges cost every time we need to buy a new one for our printer is a very common scenario, and one of the main reasons that have led us to refilling them.

In all honesty, I can’t begin to understand why they cost so much when the raw materials are so cheap. Unfortunately, things are how they are, we we need to learn how to get all the juice out of an ink cartridge. This includes knowing many things, such as how to refill them and how to treat them like the fragile children they are.

In order to guarantee our ink cartridge’s durability, it must be in top shape. This is something we and only we can provide for them by cleaning them, knowing when to refill them, and by adding the exact amount of ink to each cartridge.

In this post, we’ll show you a more effective way of cleaning your ink cartridges in a step-by-step tutorial. Hopefully, this will elongate your ink cartridges’ durability and working lifespan, and help you save a bit of money on something as important as printer accessories.

For starters, here are some ingredients you will need in order to clean the ink cartridges, which you can find in your own home. This post will not teach you how to unclog them, but only how to clean them.

Please repeat this tutorial on your own printer after you’ve refilled your ink cartridges, since they can spill some ink on the printer; if the printer blinks, you will also need to clean the contacts on it. You may also need to clean it when your prints are coming out blurry, or once in a while for maintenance purposes.

You will need the following materials:
  1. A bit of hot water.
  2. A soft cloth or napkin,
  3. A few cotton balls (not mandatory).

Instructions to clean ink cartridges manually:

Step #1:
First of all, identify which kind of ink cartridges are installed on your printer: they could have the print heads installed on them or set separately in the printer. If you have the latter, clean the print head individually.

If you’re not sure of which type of cartridge you’re using, check the printer’s user manual or the brand’s Help website to know which parts to clean during this procedure.

Remember you can count on us to answer any question that may arise. You only need to post a comment in the section below this post, and we will be happy to get back to you with a step-by-step solution.

Step #2:
Please execute the default cleaning process installed on your printer before starting this manual procedure. You can find it on the user’s manual or browsing your printer’s menu, located on the front side of the device.

If the print quality obtained still doesn’t satisfy you and you want to continue cleaning the ink cartridges by hand. please turn the printer off, open the gate leading to the ink cartridges and wait for them to reach their changing position. You can now remove them from the printer, and clean the contacts on your printer if you want to.
cartridge connectors
cartridge connectors
Step #3:
Now you must out your ink cartridges in a bain-marie, a cooking technique where the water isn’t hot enough for melting the plastic but can still warm things up. In case the ink cartridges do have the print heads installed on them. submerge the print head using the same technique.

We use hot water because this has been proven to be the best way of removing dried ink from printers and ink cartridges. Do not overheat the water.

Step #4:
Take the ink cartridges out of the water and clean them a bit using the soft cloth, especially around the print head area if this is the kind of cartridge you’re using.

You could also use napkins, which are also very soft and you can just throw them away when you’re done. If the ink cartridge has even a bit of ink inside it, it can damage any material we’re cleaning it with.

Clean the cartridges and print heads very carefully, and invest all the time you need to make sure this works out well. Remember to clean the contacts on your ink cartridge and printer if they’re dirty.

If the print heads are inside the printer, you can take them out to clean them. Please keep in mind these print heads have contacts of their own, and that you must also clean them if you notice they’re covered in ink. Do not rub them with your fingers, since this can set some of the remaining ink on the contact and keep it from working in the future.

Step #5:
You must now check the ink cartridges have been cleaned properly, which you can do by printing several test sheets. This can be done directly from the printer’s lateral panel, or the computer in case your printer model doesn’t have one of these.

If you can’t clean your ink cartridges with this procedure, please leave a comment in the section below this post describing what happened, and we will help you out.