How to get rid of paper jams in your printer

We should all know how to solve this particular issue on our printers, since we’re very likely to come across it at some point. This is a very popular problem, so we suggest you get to know your printer better and get familiar with the solution to this problem. Knowing it will save you from bad moments and paper tears. We can assure you even the most modern of printers have this issue at least once.

In order to avoid having this error message around all the time, we recommend you use very resistant paper sheets, and only those of the proper size kind for your printer. We also suggest you keep all printer edges clean and paper free when adding paper sheets to the tray.

This post wasn’t created for any particular printer brand, unlike may other blog posts and threads in the Internet. We wish to help as many readers as we can solve this very common printing issue, so you must follow every step t o the letter to guarantee good final results.

Please remember that, even if you follow each and every step provided by ys, things may not go according to plan. If this happens, please contact us by leaving a comment in the section below this post and we will help you out.

Solution for paper jams in your printer:

Step #1:

Most printers will send out a specific error message that will let you know this situation is going on inside your printer, whether on the printer’s screen or on your computer. If you don’t know what the exact error code and aren’t completely sure it’s being caused by a paper jam, please look it up in the printer’s user manual.

Make sure this is the actual error before going on with this procedure. The error message could look something like picture #1

paper jam in printer

Now that we know there is a paper jam going on inside our printer, we must find a solution for this problem. Please disconnect the printer’s power cord to avoid getting electrical discharges, just as you would on any electronic device.

Step #2:
Locate the exact spot where the paper jam is.
Note: Paper sheets tend to become stuck in the following places: between the paper tray and the actual printing site, or between the printing site and the exit tray.

Step #3:
Remove the paper tray from the printer. You can now check from the paper tray all the way to the printing site for any jams. If everything’ fine, please check for crumpled pieces of paper in the paper tray.

Step #4:
Open all the gates that are related to the paper feed and printing process on your printer, especially a very important door located on the back of the printer. It will have a paper jam symbol engraved on it since paper jams tend to be found in this area. This is how the printer looks...

easy jam is removed

Step #5:

We recommend you remove the toner or ink cartridges from the printer. If you can remove the photoconductor unit, take it out as well to avoid messing with our future printing jobs, and remember to keep your printer turned off.

We also ask you leave the ink cartridges on the exact stop where they are, and make sure they don’t get in your way when looking for stuck paper sheets.

Step 6:
If you can see any stuck piece of paper, remove it slowly but firmly to avoid tearing it inside your printer and delaying the entire process.

turning pages

Step #7:
If the paper sheets rips, please move the roller’s cogs. Please imitate the natural movement they make during the printer process until the pieces of paper come out.

Step #8:
Place the ink or toner ink cartridges back in the printer. Check for any pieces of paper scattered in the printer and remove them if you find any.

Step #9:
Turn the printer on and check everything’s working properly. If the paper jam error message is displayed again, you may have left some pieces of paper inside that are blocking the printing process, so take another close look at your printer.

We can’t guarantee repeating these steps will solve the problem 100% of the time. If this happens to you, please contact us by leaving a comment in the section below this post and we will be glad to help you solve your issue.