Resetting the chips on Sharp AL-2021/AL-2031/AL-2041 copiers

Dear readers, this question has been all over the Internet recently, and I’ve also wanted to know the answer to it in the past. The Internet is also responsible for helping us techs out, who must solve many problems in our workshops.

As it turns out, Sharp has stopped standing out for us and is now focused on selling more and more printers. It seems they’re only interested in getting us to buy the latest product and throwing them out as soon as a new one comes along.

reset tóner chip for sharp

Sharp AI-1000 toners used to be used in Sharp AI-2040 printers, for example. These toners in particular are known for their resistance, and they yield  much more than any other toner, whether it’s a new or refilled one.Nowadays, this toner has been replaced by the sought-after AL-204TD, a very hard toner to use. If you have one at hand, you can make sure we’re talking about the same toner.

This toner is renowned among us techs nowadays, and the main question lies in how to restore them and get them to stop saying they’re empty after they’ve ran out; buying a new toner off the bat is not an easy thing to do. The main problem here is the printer refuses to continue printing, a problem caused by none other than the chip you can see in this next picture.

toner cartridge for sharp al-2031

buy this toner cartridge here

This very chip shown in the picture can be a bit hard to restore, and we can’t offer a solution for this situation right now. If you, reader, happen to know of a solution to this particular issue, we’d be very grateful if you put it in a comment in the section below this post so we could publish it on the blog.

However, not all is lost. Remember why I keep recommending you install a page counter program on your computer? Here’s the reason why.

Installing this piece of software is one of the best things we can do; one of its main advantages is learning when our toner or ink cartridge is about to run out. Like we said, there’s still hope, and this is the one loophole Sharp completely forgot about.

If toner runs out in these printers and you choose to refill them, we regret to inform you the printer will always say the cartridges are empty and you will need to buy an entirely new chip to fix this problem. We happen to have these in stock in our online shop, so look for them, order the exact amount you need and check our shipping and delivery options. In our store tinta.com.do, we offer them to you at the best price in the entire American continent, and can even provide a tracking number so you always know your order’s exact location.

Another thing you can do is to avoid letting the toner dust run out completely. If you already know how long it takes for this to happen, just refill it before the toner’s empty. You’ll then be using this same toner until the toner developer is depleted. This is exactly why we recommend you install a page counter.

Note: This post has been created by us using information we’ve compiled in our workshop, where we’ve fixed this problem multiple times. We certainly appreciate any comment you may have, and are aware this is not the only piece of information regarding this subject. If you know of any other fix to this issue, please post it in the section below.

Noise and some other issues in HP Multifunction printers

These last HP Multifunction printer generations have been a bit more sensitive than the previous ones. There are many issues with them, and one of the most frequent one is the rattling noise caused by the cartridge carriage moving swiftly from one side to the other.

Most people choose to ignore these little warnings, so this minor problem can become a much more grave one.

If you can not repair your printer, buy a new visiting here.

With the passing of time, the printer will stop working completely: it won’t scan, copy or print, and it will pull paper leaves and leave them empty. That’s when we start asking ourselves what could have gone wrong.

The answer is very simple: in one or many different paper jams, you pulled too hard on the paper sheet without canceling the document, whether on your computer, your printer or by unplugging the entire device.

Once you’ve repeated this exact procedure on your printer, it will eject a single paper sheet without having to pull on it, which could possibly break a small gear located at the end of the sliding bar where the cartridge carriage moves. It will surely get damaged or broken after the carriage hits it.

If this actually happens, we recommend you take your printer to a tech workshop where someone can find this piece for you, or change the entire printer if necessary.

Here we’ll show you two pictures of this piece:

a. Entire piece placed inside the printer. This is what the piece must look like once it’s inside.

printer noise hp

b. The gear is broken and has been removed from the printer.

piece in hp complete

Remember if you have any questions just write a comment, we will gladly help you, if you can not repair your printer, buy a new visiting here.

My Sharp copier prints blurry on top of the page

Sharp copiers are, as we’ve said in previous posts, one of the better ones in the market, and the best purchase you can make as a small-business owner.

This is a Multifunction printer-copier that works with long lasting toners. Almost all Sharp printer-copiers work with the same toner, of course, but we’re referring specifically to the Sharp AL-2040CS one. This is a high-yield device, the scanner is great and it’s also an excellent Multifunction printer-copier.

We recommend you visit Sharp’s official website to learn of any specifications on this same printer model, the one this entire post has been created for.

As we were saying, this printer has been having this exact problem. This link will allow you to see a picture on Google Docs of how the blurry-start-of-page problem looks like. Our pages were coming out exactly as the one shown in the picture, showing up in one of our work printers. We decided to address this issue from every possible angle: changing the cylinder and the toner, opening the printer from the back and observing the entire printing process.

We did anything and everything we knew had done to other printers in our workshop, but we were still missing the mark. Since this was our first time dealing with this problem, we took things slowly and decided to work on the printer every other day with the hope of finding a solution.

In the end, we’re all human beings and ignore some of the cases that may come our way. Solutions usually involve more than one person, since there’s always someone else who knows much more than us about certain aspects.

This next piece of information came to me when I posted a thread on yoreparo.com, a great blogging community where you can find a solution for almost any problem, no matter how big or small it is. We started this thread called “Sharp AL2040CS copies’ are very blurry in one end”, and many answers followed. In the beginning, people proposed the same fixes we’d tried in the past like changing the toner or checking the toner developer, which obviously didn’t answer us.

However, one person did provide us with an actual solution, which was:

“clearly your laser’s mirrors are dirty or the crown thread has torn.”

We didn’t understand all these terms, so we asked our helper what they meant. He showed a lot of confidence when explaining things to us, and made us feel certain of his answer. What he told us about this piece is the following:

"the thread or colotron unit is found inside the crown, which is located in the lateral gate on the right side of the printer."

One of its ends could be out of place: you may be able to see the slots it rests on. The machine will also have another crown, the loading one, but this one’s inside the cylinder. If you’ve already replaced the entire cylinder, then this second crown doesn’t have anything to do with the problem. Good luck and greetings!”

Then, we started looking for this same piece, the crown, and took advantage of the help we received. In the following picture, we’ll show you what the crown looks like.

Based on the information we got from our helper back at the yoreparo.com forum, we were able to locate the broken piece: it’s a small thread that can be seen in the inside of this other piece found on the gate. You can’t really appreciate it in the picture since it’s so fine, but it’s similar to a knitting thread.

We recommend you treat this filament very delicately, given the case it’s actually broken and you need to lay a new one in. In our case, it wasn’t completely broken, but our printer did have a torn piece.

sharp error solution

As we can see in the previous picture, the broken piece has already been replaced and everything looks great. Our situation was a bit more complicated, so here’s another picture of this piece’s former state.

As you can see, the part highlighted in red is broken right at the bracket. As days went by, this caused the crown thread we mentioned to tear just like this.

part image sharp problem solving

This left us with only one solution: replacing it for a new one. Luckily for us, we have a few printers that haven’t been in working conditions for a while, but that happened to have this exact piece in perfect shape. Therefore, we were able to replace this thread with a new one.

The fixed area of our copier looks like this:

this sharp piece where the filament

Everything will seem to work perfectly even when this problem is in full effect, so it could continue to damage important parts of the printer in the process. We recommend you fix this issue quickly in order to avoid bad news and bigger expenses.

problem solved at the end

Please keep in mind the information supplied in this document doesn’t belong to the printer’s manufacturer, but is based on on our personal experience as techs.

This technique has worked for us so we decided to share it. In case you know of any other solution, please post it in the comment section below.

How to find out my printer’s model

This post is as necessary as any other one you can find in our blog, since not every person knows how to identify their printer’s model, which can be extremely necessary to know in certain cases, such as detecting the proper ink cartridges for your printer.

In some cases, you could be out in the street and realize you have forgotten to buy your own ink cartridges, so you have to send a friend to do it. This person doesn’t know you printer like you do and may lack the knowledge you possess, so it’s extremely important you know the specific printer model you’re using.

Note: You mustn’t confuse your printer’s model with the brand. Model: a specific type inside a brand; there aren’t any more versions of this particular printer inside the same brand. This fact will also help you identify any spare part or problem that may be happening on your printer. Brand: a more universal specification that involves several different articles. In this case, we’re talking about HP, Canon, Lexmark and others.

Now we will show you where you can find these exact specifications on the actual printer. Most domestic or business use printers, around 90% of them including copiers and other devices, carry the model with them on their front side. Some of them have it on the right side, some others on the left one.

model of hp printer

It will all depend on your printer’s brand. For example, HP printers usually have the model drawn on the right side, while Sharp printers have their on the front-left side. This doesn’t mean the printer’s model can be found in the same place on all printers, but it’s an important factor to take into account.

The model is simply a series of numbers or letters, which is usually depicted in large characters and fonts. The font, however, could be more related to the one inscribed in the printer’s carcass, as is shown in the next picture.

how know what is the model of printer

This picture shows us where the printer model can be found on the frontal side. However, this is not the only way of finding this out: in the lower part of the printer, there are usually some serial codes that will also allow us to learn the printer’s model. To find out how useful this serial code actually is, you must only Google it to obtain the following results.

The next link will redirect you to the Google results that come up after you put the serial number in the search engine.

Both in the upper and lower part of any printer, you’ll be able to find out its model. We’ve already explained the difference between printer brands and models to avoid future confusions, and we sincerely hope this post will help you solve any inconvenience that may show up. If you need more information on the subject, don’t hesitate on contacting us on our Google group.

This information doesn’t belong to the printer’s manufacturer; we only mentioned certain brands to help illustrate you on this topic. These are only the solutions we apply in our own workshop, so if you know of any other we’d be very grateful to hear about it.

How to setup a default printer

Not having a default printer set up can cause the following issues:

1. The printer won’t respond when you want to print a document. As you already know, printers need to start certain processes when printing, such as the headprints moving from one side to the other and making a bit of working noise. This won’t happen if you don’t have a default printer installed on your computer.

2. Documents could stay on a disconnected printer’s queue,and will only start printing after this same printer has been plugged back into the computer.

3. You may use paper up unnecessarily. If you’re working an in office and want to print a document using the printer there, but it hasn’t been installed as the default one, the computer may choose to print the document on some other printer. The computer will choose any printer that is currently installed as the default one, regardless of where it is.

Now, how do we set a printer of our choosing as the default one?

This is a very simple operation, and we only need to know our printer’s model in order to get it done; finding this out is also very easy. Once you’ve obtained the model, you must go to these places in your computer:

First click on Start Menu, enter the Control Panel, and then access Printing Devices. Once you’re in there, right-click on the printer you want to turn into the default one.

how set defaut printer

The following image will show you how to click on Control Panel to continue setting up a default printer of your choosing on your computer.

This other one will help you identify Printing Devices on the Control Panel menu.

printer in panel control

Finally, this last picture will teach you how to set a default printer up after identifying your printer’s model.

set defaut printer windows

As we’ve explained before, we must right-click on the printer we want to set up as the default one. Then we must click exactly where the arrow is pointing, which will allow us to add a default printer that will print every document we want. This will save us some bad times and many paper sheets.

This post has been created based on previous experiences in our workshop with similar cases and situations. If you think you know of a different solution to this same problem, please post it in the comment section below. We’re very grateful for other people’s points of view.

Getting rid of paper jams in Canon printers

Canon printers are great devices which are used all over the world currently. Someone has stated they’re specially good for Continuous Ink Systems, but I happen to disagree with this. If you wish to, you can read all about this on our post called All you need to know about Continuous Ink Systems. However, people choose to use these printers more and more often, even when this generation, as well as the previous ones, have exactly the same issue.

Buy similar to yours here printer

This is not a problem per se, but more of a quality that tends to compromise their functioning. These printers are prone both to paper jams and to paper feeding issues.

This condition tends to repeat itself in every printer where paper sheets are fed from the top, such as the HP Deskjet 1000 series and most Canon Inkjet printers.

paper jam the printer canon

As you can see in this picture, the upper paper tray is being marked by arrows, meaning this is the exact site where sheets are fed to the printer when the printing process starts.

This paper tray’s vulnerability comes to mind immediately, making us think of how easily any foreign object, or even an insect, can enter the printer through it. This is a very open section and we’ve found everything from pencils to bugs in it, so we imagine anything can enter the printer without us knowing.

The solution is fairly simple: we must only look for a piece of cardboard and use it as it were a regular paper sheet. We could also use an actual paper sheet that has been folded multiple times to do this.

This process will help us realize if there’s any obstacle in the way of the paper sheets, and extract it very carefully. Always remember to remove any residue that may be in this location.

This post is based on the information we’ve compiled in our workshop, where we’ve dealt with similar cases. This is but one solution to this problem, and we suggest you execute every step just as was described in this post. If you know of any other way of fixing it, please post a comment in the section below and help us help you.

Maintenance and restoring printer codes

For Lexmark printers:
LaserPrinter 10R/10 Plus, 12 and 16 Series, Optra R & L:
1.Turn the printer off.
2. Access Diagnostics Mode my pressing the READY and RETURN keys until the PERFORMING SELF TEST message appears on your printer’s screen.
3. Select the MAINTENANCE COUNT option.
4. Now select RESET until the counter goes back to zero (0).
5. Press the RETURN button once more to go back to the main Diagnostics Mode menu. Put the printer back to normal mode.

Optra S 2420/2450/2455/3455 printer models:
1. Turn the printer off.
2. Access Diagnostics Mode by pressing the GO and RETURN keys until the PERFORMING SELF TEST message appears on your printer’s screen. You should be able to see the PRINT REGISTRATION option.
3. Go to PRINTER SETUP and press the SELECT button.
4. Browse until you reach the MAINTENANCE PAGE COUNT option and press the SELECT key once more.

5. Look for the RESET MAINTENANCE COUNT option and press the SELECT key to set the score back to zero (0).
6. Press the RETURN button to go back to the main Diagnostics Mode menu, and then exit this menu to resume normal functioning.

Optra S, 2420/2450/2455/3455 printers:
1. Turn the printer off.
2. Access the Configuration Menu by pressing the SELECT and RETURN keys until PERFORMING SELF TEST and, later on, CONFIG MENU,  appear on your printer’s screen.
3. Press the arrow pointing right on this same MENU until MAINTENANCE PAGE COUNT shows up on screen.
4. Press the SELECT button until you’ve reached RESET.
5. Hit the SELECT button to restart the count.
6. Press the RETURN button once more to go back to the last menu, and then the arrow pointing left until you exit CONFIG MENU.

Optra W810 printers:
1. Access the configuration menu by pressing the SELECT and RETURN keys until you leave PERFORMING SELF TEST behind and CONFIG MENU appears on screen.
2. Press the arrow pointing left on this same menu until you reach MAINT., where you’ll be able to see a counter.
3. PRess the SELECT button until you see RESET TRANSFER or RESET FUSER on screen. Hit the SELECT button once more to restart the counter.
4. Press the RETURN button again to go back to Configuration Menu, and then the arrow pointing left to exit it.

Optra C710 printers:
1. Enter CONFIG MENU by pressing both the SELECT and RETURN button until you pass PERFORMING SELF TEST and reach CONFIG MENU.
2. Press the button right next to MENU and then the one to its left until you’ve reach RESET FUSER COUNT.
3. Press the SELECT button again to set the score back to zero (0).

Optra C720 printers:
1. Your printer must be turned off.
2. Access Diagnostics Menu to reset everything by pressing the GO and RETURN buttons.
3. Turn the printer on while pressing both keys, GO and RETURN, down.
4. Continue pressing them until PERFORMING SELF TEST appears on screen.
5. Select the RESET COUNTERS option in Diagnostics Mode.
6. Pick the individual counter and press the SELECT button once more.

Optra C750 printers:
1. Enter CONFIG MENU by pressing the SELECT and RETURN KEYS until you see PERFORMING SELF test appear on screen and, later on, CONFIG MENU. Do not let go of these buttons until you’ve reached said menu.
2. Select Individual Fuser Reset or ITU Device Reset.

Optra SC 1275/Color 1200 printers:
1. Turn your printer off.
2. Press both the GO and RETURN keys until PERFORMING SELF TEST appears onscreen.
3. Once you’ve reached REGISTRATION, press the button right next to Menu six (6) times in a row until MAINTENANCE MENU unfolds.
4. Press the SELECT KEY once, and then the button right next to Menu until you see 80 or 81 RESET on the printer’s screen.
5. Hit the RETURN key until MAINTENANCE MENU is displayed again. Presione el botón RETURN hasta el despliegue de MAINTENANCE.
6. Press the button on the right side of MENU until EXIT DIAGNOSIS appears.
7. Press the SELECT button again to go back to normal mode.

Impresoras Sharp JX9400/9600/TI PRO 600 printers:
- Disconnect the printer entirely.
- Reconnect the device while pressing the ENTER and MENU keys. PCU DIALOG MODE will appear on screen. Please press the MENU button six (6) times until SET COUNTER is displayed.
- Press the ENTER button. Five x’s (XXXXX) will appear on screen, and the first three letters will be blinking.
- Press the Triangle button to get rid of those three numbers (000).
- Press MENU once more. Now the numbers on the right side will be blinking.
- Press the Triangle button again to set these back to zero (00).
- Hit the MENU button once more. XXXXX will reappear on screen with, again, the first three characters blinking.
- Repeat the previous steps. XXXXX will keep appearing.
- Repeat the entire process described ahead to obtain XXXXX again.
- Keep repeating the steps. XXX will show up.
- Select 005 and press the MENU button. XXX will be displayed once more.
- The level should be between 90 and 110. If any problem shows yp, try changing these values. Press the ENTER key until CONTENER SET unfolds.
- Press FORM FEED down and insert a blank paper sheet in the Manual Slot Feed. You should hear a beeping sound that confirms the Reset process.
- Finally, disconnect and reconnect the printer.

HP Printers:
Internal test for HP Deskjet printers:
[600/600C/610C/630C/632C/640C/642C/648C/660C/670C/680C/690C]

Ink cartridge cleaning test:
Once you’ve disconnected your printer, press the POWER button. Hit the RESUME key seven (7) times in a row very quickly.

Regular diagnosis:
While keeping your printer connected, press the POWER button down and hit the RESUME key five (5) times in a row. Your printer will print out a page with the results and general status.

Extended diagnosis:
While your printer’s connected, press the POWER key down and hit the RESUME button twelve (12) times in a row. The printer will produce a page with the results.


For HP Deskjet 800c printers:
Auto-test:
Once your printer’s on, press the POWER button down while you hit the RESUME key four (4) times. This is compatible with the following printer models:HP Deskjet 810c/ 825c/ 830c/ 840c/845c/ 880c/ 895.

Diagnostics test:
While your printer’s connected, press the POWER button down and hit the RESUME key four (4) times.

For HP C6656 (56-58) printers:
1. Remove the ink cartridges from the printer.
2. Place a small piece of duct tape on the upper-left slot, on the exact the spot indicated with a red square in Figure A.
3. Put the ink cartridges back in the printer.
4. The printer will now perform page alignment tasks.
5. Once the alignment has been done, remove the ink cartridge from the printer once more.
6. Put another piece of duct tape on the upper-right contact, also indicated with a red square on Figure B.
7. Place the ink cartridge back in the printer, keeping both pieces of duct tape on. They will isolate the necessary contacts.
8. The printer will print another test sheet at this point.
9. After the test sheet has been finished, take the ink cartridge out.
10. Remove both pieces of duct tape carefully to avoid leaving any glue residue on the contacts.
11. Return the ink cartridge to the printer. It has already been restored.

For HP 51641, HP 51645, C1823, C6615 and C6578 printer models:
For more recent versions of the HP 51641 / 51645 / C1823 / C6615 / C6578 ink cartridges:
The following procedure will allow you to restart your printer’s ink level indicator and System ID.
- Extract the ink cartridges from your printer.
- Place a piece of duct tape on each of the four (4) metallic contacts on the upper-left side of the ink cartridges, right where the red squares are pointing in the pictures ahead. Place the ink cartridges back in the device.
- Close the printer’s gate and wait for ten (10) seconds.
- Reopen the gate and wait for the ink cartridges to reach a changing position.
- Remove the ink cartridges from the printer.
- Take off the pieces of duct tape covering the contacts on the left and put them on the contacts on the right side. The spots will be marked with a red square on the picture above.
- Put the ink cartridges back in the printer, close the gate and wait for another ten (10) seconds.
- Open the gate once more and wait for the ink cartridges to reach the same changing position.
- Remove the ink cartridges once more.
- Remove every piece of duct tape.
- Put all the ink cartridges back in the printer.
- The ink level indicators must now say FULL.

For HP Multifuncion D125 - D145 - D155 printer models:
The procedure described ahead will allow you to remove the ink level indicator inside your old ink cartridges and use recycled or refilled ones. You must keep in mind that, once you disable this ink level indicator, you will not be able to know if your ink levels are high or low, and risk depleting the ink cartridge completely. this could burn your print heads and render the ink cartridge useless.
1. Press the right and left arrows at the same time. Release them.
2. Press the 7, 8 and 9 keys.
3. Once the prompt disable has appeared on screen, press 1 for YES or 2 for NO.
To disable ink level indicator in the Tricolor ink cartridge:
1. Press the left and right arrow at the same time and release them.
2. Press the 4, 5 and 6 keys.
3. Press 1 for YES and 2 for NO now that the disable prompt has showed up.
To restore them back to factory settings:
1. Press the MENU button.
2. Press the 7 and 5 keys. Once the MAINTENANCE MENU unfolds, select RESTORE FACTORY DEFAULTS.

For HP Inkjet CP1160 printer model:
This following procedure will allow you to disable ink level indicator inside your ink cartridge and, therefore, use recycled or refilled ones. It’s important you remember that disabling this function will not let you know when ink is running low, so you may risk burning the print heads and damage the ink cartridge irreparably.
for Black ink cartridges:
1. Press the POWER button down.
2. Without letting go of this button, press the CANCEL button twelve (12) times and the RESUME one once.
3. Let go of the POWER key.
For Tricolor ink cartridges:
1. Press the POWER button down.
2. While keeping it pressed, press the CANCEL key twelve (12) times and the RESUME one thrice.
3. Let go of the POWER button.

For HP IIISi printers:
1. Press the ONLINE key until the light stops.
2. Now press the MENU button until PCL CONFIG MENU appears on screen.
3. Press the MENU key again until hasta SERVICE MSG=ON* shows up.
4- Hit the + or - keys until it turns to SERVICE MSG=OFF.
5. Press ENTER/RESET MENU; the * symbol will appear. Then press ONLINE once more.

For HP 4Si printers:
1. Press ONLINE until the light goes away.
2. Press the MENU key until CONFIG MENU appears.
3. Press the ITEM button until you0ve reached SERVICE MSG=ON.
4. Use the +  or - keys to change this display to SERVICE MSG=OFF.
5. Finally, press ENTER until * shows up. Later, press ONLINE once more.

For HP5Si printers:
1. Press the MENU button four (4= times until you gain access to CONFIG MENU.
2. Press ITEM until SERVICE MESSAGE=OFF is displayed.
3. Press the ENTER key.
4. Finally, press ONLINE.

For HP 4000/4050/4100/5000 printers:
1. Disconnect the printer.
2. Press the left side of the ITEM key down (<-/->) and the VALUE +/- ones.
3- Reconnect the printer and wait until RESET MAINTENANCE COUNT is displayed.

Fuser maintenance on HP 4500/4550 printer:
1. Disconnect the printer.
2. Press the CANCEL JOB and SELECT keys on your printer, and then reconnect it. Wait until the display is completely blank and the LED indicators light up.
3. Press the right edges of the MENU and SELECT keys.
4. You will enter SERVICE MODE once the test has been completed.
5. Press the ITEM key (<-/->) until FUSER MAINTENANCE COUNT is displayed.
6. Press the VALUE +/- one to change this score to zero (0).
7. Press SELECT to save these settings.
8. Finally, hit the GO button.

For HP 8000/8100/8150 printers:
1. Press MENU until CONFIGURATION MENU is displayed.
2. Now press the ITEM key until you reach SERVICE MESSAGE = ON/OFF.
3. Select the OFF option.
4. Press SELECT to save these settings.
5. Disconnect the printer.
6. Press VALUE - (-/+) and ITEM <- (<-/->) as you’re reconnecting the printer. Wait until RESET MAINT/COUNT appears on screen to let go.

For HP 9000 printers:
1. Disconnect the printer.
2. Press the CHECK key.
3. Let go of this button only after all LED indicators are synched and SELECT LANGUAGE appears on screen.
4. Press the arrow pointing upwards until MAINTENANCE KIT unfolds.
5. finally, press CHECK once more. This will reset the counter.

For HP Color Laserjet 4500/4550 printer:
1. Press the MENU key until RESETS MENU is displayed.
2. Press ITEM (<-/->) until you reach TRANSFER KIT SELECT IF DONE.
3. Press the SELECT button.

Fuser Kit Reset on HP Color Laserjet 4500/4550 printer:
1. Press the MENU key until RESETS MENU appears on screen.
2. Press ITEM (<-/->) until you reach FUSER KIT SELECT IF DONE.
3. Now press the SELECT button.
4. Finally, hit GO.

Image Transfer Kit (ETB) Reset on HP Color LaserJet 4600 printers:
After maintenance has been completed on this printer, NEW TRANSFER KIT = should appear on screen.
Press the arrow facing down until you can dial YES and press the CHECK key to reset it. You could also enter CONFIGURE DEVICE, select RESETS and RESET SUPPLIES, and finally hit NEW TRANSFER KIT.

Fuser Kit Reset on HP Color LaserJet 4600 printer:
1. After maintenance has been completed, NEW FUSER KIT = will be displayed on your printer’s screen.
2. Press the arrow facing down and select YES. You can then press CHECK to reset it or access the CONFIGURE DEVICE menu.
3. Select RESETS and then RESET SUPPLIES.
4. Finally, hit NEW FUSER KIT, and later SELECT.

Transfer Kit Reset on HP Color LaserJet 8500/8550 printers:
1. Press the MENU button until RESETS MENU appears.
2. Press ITEM down until RESET TRANSFER LIFE COUNT is displayed.
3. Now press the SELECT key to rest, and then GO.

Fuser Kit Reset on HP Color LaserJet 8500/8550 printers:
1. Press MENU until RESETS MENU is displayed on your printer’s screen.
2. Hit the ITEM key until RESET FUSER LIFE COUNT unfolds.
3. Press SELECT.
4. Finally, press the GO button.

FOR CANON PRINTERS:
For Canon BJC-2100 printers:
Remove the ink cartridge and unplug the power cord., and then reconnect it while leaving the button pressed for about five (5) seconds.
Warning: You woll need to replace the printer’s felt after restoring it.

For Canon BJC-200 printer:
1. Remove the ink cartridges and unplug the power cord.
2. Close the frontal gate.
3. Press down the RESUME/RESET button while reconnecting the printer’s power cord.
4. Release the RESUME/RESET button.
5. Now press the RESUME/RESET down for five (5) seconds and let it go.
6. Repeat this last step for another five (5) seconds and let go.
7. Press the RESUME/RESET button for another two (2) seconds before releasing it.
8. Redo this last step for another two (2) seconds. Let this button go after it’s been done.
9. Disconnect the printer’s power cord.

Reset code for Canon Generic S Series:
Restarting the ink level indicator:
1. Turn the printer off.
2. Press down the RESUME button, and then do the same with the POWER key.
3. Release the RESUME button. You will need to press it two (2) more separate times.
Note: You must keep the POWER button pressed down while doing this. The headprint will try to reset itself or make a sudden move.If everything has been executed properly, the printer will enter Service Mode.
4. Press the RESUME button four (4) more times. This will select the ink level indicator and make the printer’s LED indicator to change color. The printer will do this every single time it’s been subjected to some major change.

Functions and their meanings:
1. SERVICE/fACTORY will make the printer print a test sheet to try out the ink sensor out.
2. EEPROM will print a full report on the printer.
3. EEPROM - will get this process started.
4. This will restart the ink residue counter.
5. Don’t take longer than necessary, this could cause some serious damage.

Once you’ve selected the button of your choosing, press the POWER button to make this change happen. Go back to the main menu and press the POWER button once more to your printer.

For Canon PIXMA IP1000/15000 printers:
Restart the ink level counter and access Service Mode manually:
1. Turn the printer off and disconnect the power cord.
2. Press down the POWER button and reconnect the power out.
3. The LED indicator must be blinking green.
4. Push the RESUME button down and release it. The LED indicator must know look orange.
5. Press the RESUME button once more and let it go. The LED indicator will shine green again.
6. Let go of all the buttons.

For Canon i320 and i255 printers:
Restarting the ink level indicator:

Step 1: Temporary Manual.
1. Disconnect both the USB cable and the power cord.
2. Open the printer’s gate and keep the POWER button pressed down.
3. Reconnect the printer’s power cord.
4. Close the gate and release the POWER button.

1. Turn the printer off and disconnect the power cord.
2. Turn the printer back on while pressing the POWER button down. Keep this key pressed down through the entire process.
3. The printer’s LED indicator will shine green.
4. Press and release the RESUME button for the first time. The LED indicator will now look orange.
5. Repeat this last step by pushing the RESUME button. The LED indicator will go back to green.
6. Let go of both buttons.

For Canon BJC1000 printer series:
1. Remove the ink cartridge of your choosing.
2. Disconnect your printer’s power cord.
3. Press the RESUME button down and keep it this way.
4. Reconnect the power cord and let go of the RESUME button.
5. Press the RESUME button again for about five (5) seconds before letting go.
6.Press the RESUME button again for two (2) or more seconds and release it.
7. Press this same button for another two (2) seconds and let it go.
8. Disconnect the power cord to save all this data..

For Canon BJC-210 BJC-240 BJC-250 BJC-255 BJC-265 and BJC-4100 BJC-4200 BJC-4300 BJC-4400 BJC-4550 BJC-4650 printer models:
1. Disconnect the printer’s power cord.
2. Press down the POWER and RESUME buttons.
3. Reconnet the power cord.
4. Press the RESUME button again.
5. Press the CARTRIDGE key first and then the RESUME button once more.
7. Press the POWER button.
8. Release all buttons after the printer starts beeping.
9. Press the CARTRIDGE key again.
10. FInally, press RESUME.

For Canon BJC-5000 printer models:
1. Turn the printer off.
2. Press the RESUME button first and then the POWER key. Your printer’s LED indicator will start blinking.
3. While the LED indicator is blinking, press the RESUME key twice. You must wait until the printer starts beeping and lets you know it’s entered Service Mode.
4. Once the LED indicator is blinking steadily in green, press the RESUME key four (4) more times. The LED indicator will remain this color.
5. Press POWER to save the data.

Canon service test print:
1. Turn your printer off.
2. Press and hold the RESUME key and then press POWER. The LED indicator will blink.
3. While it’s blinking, press the RESUME button two (2) more times. Wait until your printer starts beeping to indicate it’s entered Service Mode.
4. Once the LED indicator remains green, press RESUME twice. This indicator will not change colors.
5. Now press POWER to print.

Canon nozzle print:
1. Turn the printer off.
2.Press the POWER button down until your printer starts beeping. You can know let go of the key.

Demonstration print:
1. With the printer on, press and hold the RESUME button until your printer produces several beeps.

Reset procedure for Canon MP130 printers:
Please turn your printer on.
1. Press down MENU.
2. Now press SCAN COPY SCAN to gain access to the Service Mode.
3. Use the > key to get to NVRAM ACCESS.
4. Set the ABS-M LEVEL back to zero (0).
5. Set ABS-P LEVEL back to zero (0) as well.
6. Press STOP to exit Service Mode.

For Canon 5B00 error message:
Approval code for full ink wastepads error code.
1. Turn the printer off.
2. Press and hold the RESUME/CANCEL button, marked with a red triangle inside a circle. Now press the POWER button.
3. Keep both buttons pressed down while doing this.
4. Press the RESUME/CANCEL button twice while keeping the POWER key pressed down. Release both buttons.
5. Once the LED indicator is blinking green, press the RESUME/CANCEL button four (4) more times.
6. Finally, turn the printer off by using the POWER button.

This post wasn’t created by us, but is based on information we found on different websites. The following link will take you to one of them.

Solving the 5200 error message on Canon printers

This post deals with solving 5200 error code on Canon printers, which may appear after restoring your printer many times. This will be pretty easy.

Once this error message appears, you can try to restore your ink cartridges as many times as you want and get no results whatsoever. This is why we suggest a different sort of rebooting process, focusing on restoring the printer instead of the cartridges.

The steps to solving 5200 error code on Canon printers are the following:

1. Disconnect your printer’s power cord without disconnecting the printer from the PC.
2. Open the printer’s gate.
3. Press the On/Off button for about 5 to 10 seconds.
4. Plug the power cord back in the printer while still pressing the On/Off button.
5. Use a pen to press the button that indicates the printer gate’s closed for about ten seconds. Do not let go of the On/Off key. 
6. Release the On/Off button and close the printer’s gate.
7. Once it’s been closed, turn the printer on.

This procedure should get rid of the 5200 error message on your Canon printer right away. However, if the problem persists, try restarting the ink cartridges manually one more time.

This post is based on information we’ve compiled from the Internet; you can click on this list to visit the origianl post. We’ve also executed this procedure in our workshop and everything has gone smoothly. This post doesn’t belong to the printer’s manufacturer at all. If you know of any other solution to this problem, we’d be very grateful if you posted it in a comment in the section below.

How to delete documents in my printing queue

This post will help you get rid of pending documents that remain in your printer’s queue, which can become a very uncomfortable situation. We will have to waste paper sheets and time, maybe even ink, to fix this problem.

Sometimes, a document is coming out through the printing tray and we realize this is not the page or the document we wanted to print in the beginning, or that it’s simply not looking good and we need to cancel the entire file. Therefore, we head to the printer queue and cancel it, but the document stays there.

We choose to restart the computer and, once it’s back on, we see the document hasn’t left the queue. This can be so annoying we can start thinking printers are conspiring against us, even if we know this isn’t true.

This can be caused by two things: either the printer’s input card is worn out, or the cable that sends information to the printer from the PC is too old. As you can see, this is a communication problem between the computer and the printer.

In order to remove this document from the printing queue, the same one that isn’t allowing the printer to print anything else until this one’s done, all we need to do is get rid of any form of communication that may exist between the printer and the queued document on the computer. Here are the steps you must follow to eradicate this problem.

Follow the steps exactly as they’re described ahead to obtain the best possible outcome of this tutorial.

The solution to this issue starts now
This is a very simple procedure. All we need to know is our printer’s model, which is also very easy to find out. Once you’ve obtained this piece of information, you must go to the following locations on your computer:

Go to Start Menu, click on Control Panel and then on Printing Devices. There, you will right-click on the printer with the queued documents.  You will be able to identify this printer right away since it will show the amount of pending documents in the bottom-right corner, or just by hovering on the printer’s icon.

You must now open this printer and see the documents that are on queue, and then click on Cancel All Documents on the window that will show up onscreen.

This next image will show you how and what to click on Control Panel to set a default printer on your computer.

panel control in star menu

This next image will show you how and what to click on Control Panel to set a default printer on your computer.

hardware and sond

This other image shows how to identify Printing Devices in your Control Panel menu.

The next picture will illustrate how to establish a printer of our choosing as the default one after identifying our printer’s model.

select you printer

Once you’ve hovered over the printer, as previously indicated by us, we’ll be able to identify which printer has documents on queue and proceed to right-click on it, opening the window that will let us see these files.

printing now

Here is the window we’ve been looking for, where we’ll detect the exact file that’s causing all this trouble. This is the route you must follow from now on:

Click on the lower-left part of the window, right where it says Printer / Cancel All Documents. Do this once more exactly where it says Printer / Cancel All Documents.

Disconnect the USB cable and connect it once more if the document is still in queue; you must wait about a minute. Disconnect the power cord that feeds the printer.

If the problem persists, remove all the paper sheets from the tray and restart the computer.

This must have solved the queued documents issue in our printers, which will stop printing these files. Its LED indicators will also stop blinking and asking for more paper sheets.

This post is based on information we’ve compiled in our workshop. We’ve executed this same procedure and it has worked perfectly on our printers. If you have any other question or know of a better solution for this issue, please post a comment in the section below.

The ink cartridge carriage is stuck

When our printers show this stuck carriage problem or we’re able to see they’re not moving properly from one side to the other, maybe even notice some sort of obstacle in the way, we recommend you follow this secure procedure.

First of all, you must turn the printer off and unplug the power cord, as well as any other cable that is attached to it at the moment.

You must now check the printer by opening the ink cartridge gate:

If you’re able to detect any foreign object that’s in the way of the carriage, remove it from the printer as delicately as possible. You can then turn the printer back on and check the cartridge carriages are moving freely, and that no error message appears on the printer’s screen.

If the problem persists, continue to open a new gate located in the back of your printer, as is shown in the picture.

open door

This will help you see any paper sheet or part of it that’s compromising your printer’s proper functioning. Remove this piece of paper delicately to harming the printer, and put the lid back where you took it from.

Please check your printer’s functioning once more

If you haven’t been able to solve this problem, you must also know improper cartridge placement could also be the cause. You can then proceed to remove them slowly; please visit the printer's manufacturer website or check the instructions manual for the correct placing of the cartridges. Follow the steps indicated, check as many times as you must and print a test sheet you rid yourself of doubt.


Once this has been fixed, you must remember its exact cause and keep it from happening again; this will save you bigger issues in the future. If none of these suggestions helped you, please reach out to a professional, since this minor issue could be due to more serious problems.

Drivers for the Lexmark Z510 series printers

Here are the drivers you will need for your Lexmark Z510 printer, an old model that works with high-yield ink cartridges. We’ve recommended this link in a post we’ve published regarding the older models:

Why to avoid disposing of or replacing my old printer

This printer’s cartridges can give you high page yield and can be refilled relatively hassle free. However, they can become clogged very easily, so we recommend you use them constantly to guarantee the best yield and printing quality.

In case these drivers cause you any problems during the installation process, we recommend you read this other post, which provides a great solution for this sort of problem on this kind of printers.

Keep in mind this is a very common issue, and that these drivers are compatible with any version of the Windows Operating System. Please follow the procedure in the following link if you choose to go ahead with this:

How to install my printer’s driver if the regular installation isn’t working out for me

You can find the direct download links ahead. If you have any other inquiry or need, please leave a comment in the section below. We will be glad to help you out.

First download link
Drivers for the Lexmark Z510 printer series

Remember if you have any problem or advice post a comment, we will gladly help you solve it.

How to refill HP 22 tricolor ink cartridges

This HP 22 Tricolor ink cartridge is one of the best products ever made by HP, due to its high yield and the material they’re made of. These cartridges have a higher resistance than most current ones; modern ink cartridges tend to be measured with the same criteria. You can read more about this on our post Why to avoid disposing of or replacing my old printer.

One of the most important factors to consider when naming a product one of the best ones of an entire brand, as we’re doing right now, is compatibility. This particular ink cartridge is compatible with countless printer models; the entire compatibility listing will appear further along this post.

You can also learn to refill the HP 21 Black ink cartridge, the one that accompanies this one. This one’s also a very high yield ink cartridge.

We also recommend you keep any printer that uses this ink cartridge until the very end. You can replace it once it’s incapable of printing again.

This ink cartridge yields up to 165 pages, an amount that can go down to 120 pages after it’s been refilled. This will stay this way as long as you follow this tutorial strictly.

Instructions to refill an HP 22 Tricolor ink cartridge:

Before starting the refill process, we recommend you clean the contacts on this ink cartridge. While this is necessary, it’s not really mandatory since these ink cartridges are known to have very high page yield. However, if you haven’t used them in a while, there may be some dried ink lying on the print heads. In this case, we recommend you read our post How to clean my print heads.

After this cleaning process has been done, again, a necessary but voluntary procedure, we’ll proceed to refilling our ink cartridges. Please remember to clean your cartridge’s print heads after they’ve been refilled three (3) times.

Step #1:
Place the cartridge on a surface that can take an ink spill or two. We recommend you stay away from white materials, since the ink will probably stay on them. This is why we suggest you use any black material, or even a flat surface where you can remove ink stains easily.

Step #2:
You can now remove the label located on the top of the ink cartridge; it will hold the ink cartridge’s number. We always recommend you remove the entire label before refilling your ink cartridge, since this label lets the necessary amount of ink enter the ink cartridge. This airflow aids your print quality and page yield, helping your printer reach the highest standards. Remove this label very slowly and keep it from harm.

Step #3:
Fill a syringe with 5ml of colored ink. Do not exceed this amount to avoid damaging your cartridge by surpassing the amount of ink it was made to hold. Adding more ink than necessary to an ink cartridge can jeopardize it.
Tak a look at color application in the following picture.

the color for 22 hp ink

Step #4:
Very carefully, place the labels back on the ink cartridges. Try and put these back as well as possible to allow a certain amount of air to enter the cartridge; this air will flow thorugh the canals inside the cartridge and make the ink drop.

Step #5:
Place the cartridge back in the printer and have the printer clean them. This will put them in the right stop. Take into account you’ll only reach ultimate print quality once you’ve printed about eight (8) pages using these ink cartridges. You could also print a color test sheet if you want to.

Even if you repeat this entire procedure just as we did it, things may not go according to plan. In that case, we have plenty of time to help you, and you must only post a comment in the section below this post to contact us. We’ll be glad to answer each one of your messages.

Cleaning Brother MFC head print

In order to maintain a good print quality, the machine will automatically clean the printhead as many times as necessary.

You can complete the cleaning process manually if there is a problem with the print quality, such as horizontal lines on the text, blank pages or discolored prints. You can clean the color Black on its own, three colors (Cyan/Yellow/Magenta) individually or all four colors at once.

Note:
Cleaning the head print consumes ink. Constant cleaning will use ink up unnecessarily.
If your Brother machine has a touch screen, please follow the steps detailed below:

1. Follow one of the steps below: 

- If your Brother machine has a button named INK on its control panel, press it.
- In the opposite case,
a. Press the MENU button.
b. Press the navigation arrow upwards or downwards in order to select INK.
c. Press the OK button.

2. Press the navigation arrow upwards or downwards in order to select CLEANING.

1. Press the OK button.
2. Press the navigation arrow upwards or downwards in order to select BLACK, COLOR or ALL, depending on what you wish to clean.
3. Press the OK button. 

For models with a touch screen: 

1. Press  or  (INK INDICATOR).
2. Press CLEANING.
3. Select BLACK, COLOR or ALL, depending on what you wish to clean.

The machine will clean the head print. Once the cleaning is done, the machine will on “Ready” mode automatically. If you’re experiment print quality problems, we recommend you repeat the head print cleaning process for each color showing the problem, at least four (4) times.

If you’re experiencing print quality problems and you want to see if the cleaning is improving it, print a Print Quality Check Sheet (PQCS) after the first cleanse, and then print another PQCS after repeating each step of the head print cleanse at least three (3) or more times (4 cleanses in total). You can then compare both PQSC’s.

Follow the next steps to print a Print Quality Check Sheet (PQSC)*:
*If your Brother machine has a touch screen, please follow the steps in “For models with a touch screen.”

1. Follow one of the steps below: 

- If your Brother machine has a button named INK on its control panel, press it.
- In the opposite case,
a. Press the MENU button.
b. Press the navigation arrow upwards or downwards in order to select INK.
c. Press the OK button.

2. Press the navigation arrow upwards or downwards in order to select TEST PRINT.
3. Press the OK button.
4. Press the navigation arrow upwards or downwards in order to select PRINT QUALITY.
5. Press the OK button.
6. Press the COLOR START button.

For models with a touch screen: 

1. Press  or  (INK INDICATOR).
2. Press TEST PRINT.
3. Press PRINT QUALITY.
4. Press the COLOR START button.

This information is valid for the following models:

DCP-165C/ DCP-385C / MFC-250C / MFC-290C / MFC-490CW / MFC-585CW / MFC-790CW MFC-5490CW / MFC-5890CW / MFC-6490CW / MFC-990CW/ MFC-J415W, among others.

If you know of any other way of solving this problem, please comment it and help making the solutions available.

How to reset normal // XLS #920 HP ink cartridges

“The following ink cartridge appears to be missing or damaged.”

This is the message that torments us when we refill #920 and #920XL cartridges.

Here is the solution:

So far, we do not know of any method that works 100% of the time on this type of cartridge when it comes to resetting them without changing the chip. As you already know, occasionally the chip alone often costs half as much as a new ink cartridge.

Until now, we have been proving, unofficially, a great way of resetting these cartridges. We’d have to keep looking for solutions, as you also should. If you have another one, please comment on this post in order to help everyone out.

Tutorial:

• We recommend you remove the head print and the ink cartridges from your printer before getting this process started. You will have to clean the cartridges delicately with toilet paper or paper napkins, considering their sensibility.
• First, we restore the printer entirely. When these cartridges cause problems, they stop reacting to any key or button that can be pressed. This product’s evolution is only fair for the sellers.
• In order to restore the printer, we must disconnect it for about twenty (20) seconds. “The printer must be on when we disconnect it.”
• The printer must be disconnected for at least twenty (20) seconds, “but we’d it prefer if you left a few more seconds pass.”
• Before reconnecting the printer,  we must press the keys corresponding to number three (3) and the pound or hashtag key (#).
• Now that we’ve connected the printer, we’ll have to wait while keeping both keys pressed down, until the printer sends the same error message again: “The following ink cartridge appears to be missing or damaged.” The damaged ink cartridges’ names will appear.
• After this entire process is done, we can start discarding the ink cartridges that are effectively damaged. What you must do is open the printer, remove the cartridge the printer is pointing out as damaged and put it back in. If this happens with another cartridge or the rest of them, you must do the same with each and every one of them until they’re all working properly.

This can happen more than once on the same ink cartridge, and that’s fine. You only need to remove the cartridge and repeat the process once more.

“Note: the ink cartridges will not show the amount of remaining ink again, but they will print perfectly and without problems. The printer will no longer recognize the amount of ink. In case you want this amount to be displayed, we recommend you change the chip for a new one.”

My printer pulls more than one paper sheet at a time

This may happen when printers are a bit old and their parts have been worn out due to daily use. This daily use, added to the passing of time, could possibly cause printing problems.

To this day, this problem keeps appearing, and the only radical and definite solution involves changing some of the printer’s parts. We, however, use an alternative that works all the time, and it consists of loading the printer up with many paper sheets.

When we talk about many sheets, we’re not talking about loading it up so it cannot work, but only to fill it up with the adequate amount so it doesn’t compromise or force its functioning.

We recommend you take good care of your printer and pay a lot of attention to paper jams, since they can damage its internal parts. Take even better care of it if it’s an older model, since those are the best ones out there; it has been proven to be so.

If you know of any other solution for this problem, please comment on this post. If you have another question related to this issue, you may use our own group and send us a personalized question. We will do our best to answer it.

I’m putting my refilled cartridges back in the printer and the On/Off button keeps blinking

This post deals with a frequent issue that appears when we refill cartridges, put them back in the printers and the On/Off button blinks.

This is a very common scenario and, regrettably, bad news. This happening means the printer has stopped recognizing the cartridges, and that only happens when the ink cartridge is damaged.

But the truth is that, if the On/Off button blinks, either the print cartridge contacts or the printer connectors are dirty.

ink conector printer hp

Here we have the print cartridge connectors. Remember to clean them with wet toilet paper, preferably.

ink cartridge conector hp

Cleaning the printer or the print cartridge connectors:

1. The solution to this small problem with the dirty connectors is to clean them, whether they’re the printer connectors or the print cartridge ones. We recommend you clean them with wet paper napkins or toilet paper. With this, all you’re doing is allowing the contacts to finish their own work, and the ink cartridges to finish the pending process of transmitting the heat from the printer towards them.

In case this first process doesn’t work:

1. Unfortunately, there is no alternate solution in this case. It seems the ink cartridge has been completely worn out. The only possible fix is replacing the damaged cartridge for another one, whether you use a new one or a used cartridge. This damage occurs when the ink cartridges aren’t able to heat the glycerin in the ink in order to make it expand throughout the sheet of paper. When the printer starts heating the head prints up and the ink cartridges are empty, the heat burns them and the circuits are damaged in the process. This is what causes the On/Off button to blink.

If you have any other solution to this problem, please put it in a comment down below. The fact that this post has already been made doesn’t mean that it’s the best way of performing this operation: our intention lies on sharing. If you know of any other way of doing this, please present it, we agree with sharing and solving. If you have any question similar to this one or a more complex one, please make it in our group.

Page yield, or how many pages you can print out of your ink cartridges

This is a very hot topic, talked about and searched for all over the media. It’s also very important that you can count on a tool similar than the one Hewlett-Packard has created for us, since it will help you identify how many pages you can print with your ink cartridges.

However, it can do much more than this. It can also help you know how much ink to refill your ink cartridges with, which is not an easy task to execute unless you have the original packaging. This little box is the only place where you can obtain this information and avoid clogging your ink heads. Also, adding more than the necessary volume can compromise proper functioning.
For example, color ink cartridges tend to print poorly, especially when the Yellow and Magenta color are mixed together. In this case, we need the exact amount of ink for printing, not less or more, but just the quantity indicated in the packaging. You can also check this out in the Hewlett-Packard website, but it’s too big a site to browse.

There’s one section out of the entire website that can help you find page yield information about your ink cartridge. It’s called HP SureSupply.

hp sure supply for hp

You will find all the information you need about ink cartridge yield right where it’s indicated in the picture. We recommend you type everything from the printer type to the model; you could also add the ink cartridge number, but that search could give out many more results than needed.

For example, we’ve already typed in our printer model. You can now see the results we got using this system: the #27 ink cartridge will show up, along with all the information regarding the amount of ink it works with.

ink cartridge hp

As you can see, the amount of ink needed for the #27 Black ink cartridge has shown up. There is, however, a logical way for us to come to the conclusion that the #28 Tricolor ink cartridge uses the same amount of ink as the #27 one. As we know, the #27 ink cartridge uses 10ml and prints about 280 pages with 5% ave, as indicated in the search result. This same ave percentage lets us know the #28 ink cartridge uses the same amount of ink as the #27 one, even when the total is distributed between its three orifices.

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Please remember the information supplied by this blog is meant to be shared. We appreciate every comment and additional solutions we can receive regarding this issue. If you have a more personalized question, you can post it in our group called “You have a question, we have an answer.” Thank you very much for visiting our blog, and please comment!

How to set your printer drivers up if the regular installation doesn’t work out for you

Installing a printer and receiving a missing file message can be very annoying. The installer is supposed to have all the files you need! While this is actually true, this problem tends to occur solely on discontinued printers that are being installed in Windows7, or when a more modern printer model is being set up in WindowsXP.

However, there’s a solution for everything and we are happy to provide it to you. So far, this one has worked the best and has made the installation process less troublesome. Of course, this will also fix your problem for you.

select windows version operative

In this case, we recommend you download the drivers compatible with WindowsXP, even if you work with Windows7 on your computer. The WindowsXP drivers are more complete and will simplify things for you, while the Windows7 ones will remove certain add-ons you may or may not need. WindowsXP drivers will hold everything in and some other stuff as well.

The next step is, of course, downloading the drivers. This can be done as easily as downloading any document and saving it in our computer or device. Always keep in mind where you saved it, so you can decompress it later.

product installation software

In this moment, we recommend you download the basic drivers, which may be called Basic Feature Software, as shown in the picture; if only one set of drivers appears, then your printers only works with these. We suggest you use this set of drivers to avoid installing unnecessary add-ons attached to the full version, such as page detection.

This specific one can become a problem when printing with refilled ink cartridges, as well as some other additions that come with this set of drivers. This is just my personal opinion.

open 3740 enu win2k

We also suggest you save this file on your Dashboard so you can reach it and start the decompression process easily. You can save the decompressed file in the same Dashboard to be able to find it and update the drivers in the same location.

Decompressing the file:

This a very simple but important process to execute. As you can see in the picture, all you need to do is right-click on the downloaded drivers and decompress or extract the files to another folder with the exact same name. This one must be saved in our computer’s Dashboard.

file drive

After extracting the document, we will have two different folders that will look like this on our Dashboard.

folder with driver

Once we’ve located the extracted folder, we should search our drivers for Computer Properties. Click on this option and then select the link located on the upper.ñeft part of the emerging window, called Device Manager. Do excuse the arrow, I’m just a tech and don’t have much skill in Design.

admin device

Our printer must show up on Imaging Devices, showing an alert sign that indicated it hasn’t been installed yet. Since my printer has already been installed, I’ll go ahead and show you how to update the drivers on the appearing scanner.

We will now update the driver:

software update

Now we will have two different options to search for the drivers. Supposedly, we’ve already search for them online and haven’t been able to find them, so we must search our own device in the same place where we extracted the files.

Look for the drivers in our computers:

find the drive file in hp printer

All we have to do now is look for the folder exactly where we left it on the Dashboard, it’s a very easy thing to do. The picture below will show you how to do it.

find the folder

Just click on Accept and then on Next; a search process should start automatically and be able to find them. The program executer should be able to find it quickly since they’re within reach, and everything will be up and running. In case this process doesn’t solve your particular issue, please post a thread on our troubleshooting group located in the lower-right part of our page, called “You have a problem, we have a solution.” However, you will need a Google account to post a question.

If you have a better solution for this particular issue in your power, please post a comment in the section below. Our blog is meant to help and to be helped at the same time.