Cleaning Brother MFC head print

In order to maintain a good print quality, the machine will automatically clean the printhead as many times as necessary.

You can complete the cleaning process manually if there is a problem with the print quality, such as horizontal lines on the text, blank pages or discolored prints. You can clean the color Black on its own, three colors (Cyan/Yellow/Magenta) individually or all four colors at once.

Note:
Cleaning the head print consumes ink. Constant cleaning will use ink up unnecessarily.
If your Brother machine has a touch screen, please follow the steps detailed below:

1. Follow one of the steps below: 

- If your Brother machine has a button named INK on its control panel, press it.
- In the opposite case,
a. Press the MENU button.
b. Press the navigation arrow upwards or downwards in order to select INK.
c. Press the OK button.

2. Press the navigation arrow upwards or downwards in order to select CLEANING.

1. Press the OK button.
2. Press the navigation arrow upwards or downwards in order to select BLACK, COLOR or ALL, depending on what you wish to clean.
3. Press the OK button. 

For models with a touch screen: 

1. Press  or  (INK INDICATOR).
2. Press CLEANING.
3. Select BLACK, COLOR or ALL, depending on what you wish to clean.

The machine will clean the head print. Once the cleaning is done, the machine will on “Ready” mode automatically. If you’re experiment print quality problems, we recommend you repeat the head print cleaning process for each color showing the problem, at least four (4) times.

If you’re experiencing print quality problems and you want to see if the cleaning is improving it, print a Print Quality Check Sheet (PQCS) after the first cleanse, and then print another PQCS after repeating each step of the head print cleanse at least three (3) or more times (4 cleanses in total). You can then compare both PQSC’s.

Follow the next steps to print a Print Quality Check Sheet (PQSC)*:
*If your Brother machine has a touch screen, please follow the steps in “For models with a touch screen.”

1. Follow one of the steps below: 

- If your Brother machine has a button named INK on its control panel, press it.
- In the opposite case,
a. Press the MENU button.
b. Press the navigation arrow upwards or downwards in order to select INK.
c. Press the OK button.

2. Press the navigation arrow upwards or downwards in order to select TEST PRINT.
3. Press the OK button.
4. Press the navigation arrow upwards or downwards in order to select PRINT QUALITY.
5. Press the OK button.
6. Press the COLOR START button.

For models with a touch screen: 

1. Press  or  (INK INDICATOR).
2. Press TEST PRINT.
3. Press PRINT QUALITY.
4. Press the COLOR START button.

This information is valid for the following models:

DCP-165C/ DCP-385C / MFC-250C / MFC-290C / MFC-490CW / MFC-585CW / MFC-790CW MFC-5490CW / MFC-5890CW / MFC-6490CW / MFC-990CW/ MFC-J415W, among others.

If you know of any other way of solving this problem, please comment it and help making the solutions available.